Customer Service Manager in Gurgaon

5 days ago

Gurgaon, Haryana, India Blue Nectar Full time ₹ 10,00,000 - ₹ 35,00,000 per year

Looking for a young, dynamic female candidate for customer support who could go beyond the roles of handling customer queries. The candidate will not only learn about how to handle customer queries, but also monitor and analyze customer service metrics

Key Responsibilities

  • Handle customer inbound queries through various customer channels.
  • Monitor and analyze customer service metrics and Net Promoter Score for the brand.
  • Collaborate with other departments to ensure a seamless customer experience throughout the entire customer journey.
  • Provide support and input in new product development.
  • Utilize MS Excel to analyze customer data and trends, providing insights to drive strategic decision-making.

If you are a proactive and results-driven individual with a passion for delivering exceptional customer service, we want to hear from you Join our team at Blue Nectar and be a part of our exciting journey towards excellence in customer service. Apply now

About Company: Blue Nectar is a fast-growing D2C brand in the luxury ayurvedic beauty and wellness space. Started by IIT IIM alumni, Blue Nectar is on a fast-paced growth trajectory across its target markets in India, the US, and the UK.

  • Hiring For Customer Service Process In Gurgaon

    2 weeks ago

    Gurgaon, Haryana, India Smart Vision Consultancy Services Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Gurgaon based BPO is hiring for an International Customer Service Voice Processany graduate with or without experience. can apply, salary upto - Rs.35k inhand + incentives, both sides cab provided, 5 days a week working. Contact-Nidhi

  • International Customer Service Process In Gurgaon

    1 week ago

    Gurgaon, Haryana, India Smart Vision Consultancy Services Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Gurgaon based BPO is hiring for an International Customer Service Voice Processany graduate with or without experience. can apply, salary upto - Rs.32000 inhand + incentives, both sides cab provided, 5 days a week working. call isha

  • Customer Success Manager

    4 days ago

    Gurgaon, Haryana, India customer success Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

  • We Are Hiring For International Customer Services In Gurgaon

    5 days ago

    Gurgaon, Haryana, India Smart Vision Consultancy Services Full time ₹ 25,00,000 - ₹ 35,00,000 per year

    International Customer Service Voice ProcessAny graduate with or without experiencesalary upto - Rs.35000 inhand + incentivesboth sides cabLocation-Gurgaon 5 days a week working. Contact HR MONA Perks and benefitsboth side cab

  • Customer Care- Gurgaon

    1 week ago

    Gurgaon, Haryana, India One World Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    Hi,Urgent opening for Customer Care.Exp-1+ YearLocation- GurgaonJD:-Handle inbound and outbound customer calls, emails, and chat queries professionally and efficiently.Provide accurate information regarding products, services, orders, and company policies.Resolve customer complaints and issues within agreed timelines while maintaining customer...

  • Customer Service Manager

    3 days ago

    Gurgaon, Haryana, India SAKSHAM OFFICE AUTOMATION PVT LTD Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionSAKSHAM OFFICE AUTOMATION PVT LTD is a leading document solutions and services provider, specializing in multifunctional devices such as photocopy machines, network printers, and scanners. The company offers end-to-end, customizable documentation solutions, including network printing, photocopying, and scanning, with or without dedicated...

  • Customer Service

    1 week ago

    Gurgaon, Haryana, India Policybazaar Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Urgently Hiring for Customer Service - GurgaonRequired Language: Tamil,Telugu, Kannada & MalayalamInterested candidates can share their resume to / HR NikitaLocation: GurugramOnly conducting Face to Face interview for Gurgaon locationRole & responsibilitiesWhat would be the roles and responsibilitiesProviding complete information about the product to the...

  • Customer Service Job- Freshers- Gurgaon

    2 weeks ago

    Gurgaon, Haryana, India humanTech Full time ₹ 88,800 - ₹ 1,20,000 per year

    Hiring for Customer Support ExecutiveWe are hiring Graduate/Undergraduate Freshers for an exciting opportunity. Job Role: Customer Support – Voice Location: Gurgaon (Work from Office) Experience: Fresher Shift: Rotational Shifts + Rotational Week Off Working Days: 6 Days a Week Transport: One-sided transport provided during odd hours Salary: ₹16,500...

  • Customer Service Manager

    1 week ago

    Gurgaon, Haryana, India Cityfurnish Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Customer Service ManagerLocation: GurgaonCompany: Job Summary: We are seeking an experienced and results-driven Customer Service Head to lead our customer service team. The ideal candidate will have a strong background in managing chat functions and outbound sales conversions, ensuring exceptional customer experiences and driving sales growth. You will be...

  • Customer Service Manager

    1 week ago

    Gurgaon, Haryana, India CITYFURNISH Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Location:GurgaonCompany:Job Summary:We are seeking an experienced and results-driven Customer Service Head to lead our customer service team. The ideal candidate will have a strong background in managing chat functions and outbound sales conversions, ensuring exceptional customer experiences and driving sales growth. You will be responsible for overseeing...