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International bpo Navi Mumbai
2 weeks ago
Hiring for Customer service
SSC/HSC Freshers with Excellent English Required
- Need minimum 1 year international BPO experience on calls.
- Excellent communication.
- Max salary 27k in hand /
- Any 6 week off in month and 24*7 US shifts.
- Job location Navi Mumbai Kharghar
Designation: Customer Service Representative (CSR) Experience:
Fresher, 6 months - 4 Years Qualification: HSC & Above
Process: Inbound Process
Timings: 4:30 pm- 12:30 am {Evening shift} 6:30 pm 2:30 am {Evening shift} 12:30 am- 8:30 am {Night Shift} Shift: 24*7 process. Rotational shift.8 hours shift.
Week Offs: Rotational week offs.
''EXCELLENT COMMUNICATION IN ENGLISH IS MANDATORY ''
Job Description: Manage amounts of incoming calls. Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, Keep records of customer interactions, process customer accounts and file documents.
If interested in the above mentioned Opening kindly contact on the given Number
Job Type: Full-time
Pay: ₹20, ₹27,000.00 per month
Language:
- Fluent English (Preferred)
Work Location: In person
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