Facility Executive- Soft Services

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Multi-talented executive for Food & Beverage & Soft services:

Day-to-day cafeteria operations, incl managing of outsourced catering partners, upkeep & maintenance, record-keeping, employee interface, feedback gathering, etc. Pantry operations incl controls, record-keeping, etc. All aspects of quality control in catering services, incl compliance with client EHS norms & SLAs, & monitoring of caterers' production facilities, etc. Statutory compliances, incl food hygiene, pest control, reports, etc. Responsibility of catering services equipment, incl inventory, breakage control, upkeep & maintenance, etc. Effective management of sub-contractors such as caterers, & other related vendors, and their onsite staff Assistance in identification & shortlisting of various categories of F&B vendors

Menu planning and compliance

Soft services - Roles & Responsibilities:

Be accessible for escalation of all FM related issues for the facility.

Ensure immediate response to Priority Calls

Take rounds of the office floor & Lab to ensure high standards of housekeeping and upkeep.

Continually seeks to develop housekeeping policies and procedures to improve the current operation.

Assists in the training and development of all housekeeping janitors /Chamber maids.

Assists in managing preparation of schedules and workloads for housekeeping staff ensuring maximum efficiency.

Co-ordinate with CL leaders/ plant head complaints and take corrective action when necessary.

Prepares and reviews daily housekeeping reports. (weekly & monthly reports)

Check if the various checklists are filled at the frequency instructed in the suggested formats.

Brief all Supervisors at the end of each shift.

Monitor that the staff is cleaning in the required manner to ensure that the surfaces are maintained in the best possible way and to enhance their endurance.

Inspect the turnout and attendance of the staff and sign the shift register.

Muster all the housekeeping staff during the day before deployment and communicate the priorities of the day

Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints.

Keep stock of all consumables

Maintain inventories for all consumables

Maintain Welcome Kit for new joiners

Ensure orders are dispatched on time and follow up with the stores to ensure timely supply.

All equipment's working conditions should be monitored on a regular basis. (service record should be maintained)

Generate Monthly Management Reports in the agreed format to the FM.

Take rounds of the facility regularly to identify issues in Housekeeping and Cafeteria etc. and initiate immediate rectification actions.

Ensure discipline, proper attire, and etiquette in the staff under them.

Performs additional job duties as requested.

Received & Consumption tracker follow update on monthly & maintain re-ordering level.

Daily basis take employee feedback form from the client as per the expectations.

Scarp clearing and maintenance monitoring co-ordination with vendor partner.

Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.