Field Collection Executive

20 hours ago


Ekkattuthangal Chennai Tamil Nadu, India Charvi Financial Solutions Full time ₹ 84,000 - ₹ 3,00,000 per year

Opening for Field Collection Executive

  • Payment collection: Visit clients and customers at their homes or workplaces to collect overdue payments.
  • Negotiation: Discuss and negotiate repayment plans or schedules with clients who are experiencing difficulty in making timely payments.
  • Record keeping: Maintain precise and detailed records of all collection activities, including transactions, customer interactions, and payment commitments.
  • Reporting: Provide regular reports to management on the status of collections, accounts receivable, and progress toward monthly targets.
  • Dispute resolution: Address and resolve any issues or conflicts related to payments, billing, or discrepancies.
  • Compliance: Ensure all collection activities adhere to company policies and legal and regulatory requirements.
  • Customer service: Handle customer queries, objections, and complaints professionally while representing the company in the field.
  • Case escalation: Identify and escalate problematic or complex accounts that require further action to senior management.

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Work Location: In person



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