
Field Collection Executive
15 hours ago
Opening for Field Collection Executive
- Payment collection: Visit clients and customers at their homes or workplaces to collect overdue payments.
- Negotiation: Discuss and negotiate repayment plans or schedules with clients who are experiencing difficulty in making timely payments.
- Record keeping: Maintain precise and detailed records of all collection activities, including transactions, customer interactions, and payment commitments.
- Reporting: Provide regular reports to management on the status of collections, accounts receivable, and progress toward monthly targets.
- Dispute resolution: Address and resolve any issues or conflicts related to payments, billing, or discrepancies.
- Compliance: Ensure all collection activities adhere to company policies and legal and regulatory requirements.
- Customer service: Handle customer queries, objections, and complaints professionally while representing the company in the field.
- Case escalation: Identify and escalate problematic or complex accounts that require further action to senior management.
Job Type: Full-time
Pay: Up to ₹25,000.00 per month
Work Location: In person
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