Collections Executive
6 days ago
**Collections Executive**
As a Collections Executive, you will be responsible for chasing outstanding debts, building strong relationships with customers, and achieving collection targets. You will need to have excellent communication and negotiation skills, as well as the ability to handle difficult situations and resolve conflicts.
**Responsibilities**
Contact customers via phone or in person to collect outstanding debts
Negotiate payment plans and repayment schedules with customers
Resolve disputes or conflicts related to payments
Maintain accurate records of customer interactions and transactions
Monitor customer accounts to ensure timely payments and prevent overdue debts
Identify and address any issues or reasons for non-payment
Collaborate with the finance team to implement strategies for faster collections
Provide regular reports on collection activities and outstanding debts
**Qualifications & Skills**
Proven experience as a collections executive or similar role
Excellent communication and negotiation skills
Ability to handle difficult situations and resolve conflicts
Strong attention to detail and accuracy
Good knowledge of debt collection laws and regulations
Proficient in using MS-excel
Ability to work independently and meet collection targets
Bachelor's degree in finance or a related field is preferred
DRA certification preferred
2-wheeler with driving license is a must
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
License/Certification:
- DRA Certification (required)
Work Location: In person
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