Collections Executive

2 days ago

Chennai Tamil Nadu, India AG Business Solutions Full time

**Collections Executive**

As a Collections Executive, you will be responsible for chasing outstanding debts, building strong relationships with customers, and achieving collection targets. You will need to have excellent communication and negotiation skills, as well as the ability to handle difficult situations and resolve conflicts.

**Responsibilities**

Contact customers via phone or in person to collect outstanding debts

Negotiate payment plans and repayment schedules with customers

Resolve disputes or conflicts related to payments

Maintain accurate records of customer interactions and transactions

Monitor customer accounts to ensure timely payments and prevent overdue debts

Identify and address any issues or reasons for non-payment

Collaborate with the finance team to implement strategies for faster collections

Provide regular reports on collection activities and outstanding debts

**Qualifications & Skills**

Proven experience as a collections executive or similar role

Excellent communication and negotiation skills

Ability to handle difficult situations and resolve conflicts

Strong attention to detail and accuracy

Good knowledge of debt collection laws and regulations

Proficient in using MS-excel

Ability to work independently and meet collection targets

Bachelor's degree in finance or a related field is preferred

DRA certification preferred

2-wheeler with driving license is a must

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

License/Certification:

- DRA Certification (required)

Work Location: In person

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