Customer Support Associate| Night shift| Navi Mumbai

11 hours ago


Navi Mumbai, Maharashtra, India Striveforce Private Limited Full time ₹ 3,60,000 - ₹ 4,80,000 per year

Customer Support Executive – Videoland (Navi Mumbai)

Location: Navi Mumbai

Experience: Minimum 2 years in International Voice Process

Shift: Night Shift (Sunday fixed off + one additional weekday off)

Job Description:

We are hiring Customer Support Executives to join our Videoland team in Navi Mumbai. This role involves handling international customer interactions through inbound and outbound calls, as well as emails. It's an online sales support position — no cold calling involved.

Key Responsibilities:

  • Handle inbound and outbound phone calls and email queries from international customers.
  • Assist customers browsing the online store with order placement and product information.
  • Process orders, refunds, replacements, and discounts efficiently.
  • Maintain accurate records and documentation in MS Word and Excel.
  • Ensure excellent customer satisfaction and timely resolution of issues.
  • Work on weekends or holidays when required (with extra pay).

Requirements:

  • Minimum 2 years of experience in an International Voice Process.
  • Excellent English communication skills (spoken and written).
  • Proficient in MS Word, Excel, and other basic computer applications.
  • Knowledge of Amazon Seller Central and eBay portals will be a plus.
  • Comfortable working in Night Shift.

Benefits:

  • Sunday fixed off plus one additional weekday off.
  • Extra pay for working on holidays or work-offs.

Contact:

HR: Pratiksha Sharma

Phone:

Job Type: Full-time

Pay: ₹35, ₹40,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Work Location: In person


  • Night Shift

    1 week ago


    Navi Mumbai, Maharashtra, India INTEGRUM OUTSOURCE SOLUTIONS PVT LTD Full time ₹ 20,000 - ₹ 50,000 per year

    Job Title: Provider Support (Inbound Voice Process)Department: OperationsEmployment Type: Full-TimeCompany: Integrum Outsource Solutions Private LimitedWork Shift: Night ShiftEligibility: Only Male CandidatesJob Summary:We are seeking a skilled and experienced Provider Support (Associate/Specialist/Executive) for our Inbound Voice Process. The role involves...


  • Navi Mumbai, Maharashtra, India Sutherland Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role 1- 100% Voice process/ Journey Management /customer supportLanguages supported include NAM (US English) and Non-NAM (English, Hindi, Arabic, and Urdu).advisors should also have a good thought process, as calls are not scripted and can involve various situations.Excellent English CommunicationFreshers are preferredRole 2 - International Airlines...


  • Navi Mumbai, Maharashtra, India Wipro Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    (Only FRESHERS should apply)Position : Customer Support Associate (Voice/Non-Voice Process)Location : Navi Mumbai, Airoli (Should stay within 25Kms)PFB the specifications :Undergraduate/Graduate can apply (No MBA/Civil/Mech)Only Freshers will be eligible.Candidates should have Excellent communication skills.US process - Regular Night Shifts5 Days WFO,...


  • Navi Mumbai, Maharashtra, India Niit Learning Systems Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for smart professionals with a great attitude to make every single client interaction delightfulLocation - Airoli MumbaiContact Fresher required with good communication. HSC / 12th pass / undergraduates can also apply. Designation: Customer Service Associate (Night Shift)Your Impact as a Customer Service Associate - US processCustomer Service...


  • Navi Mumbai, Maharashtra, India Sutherland Full time ₹ 2,00,000 - ₹ 2,50,000 per year

    Greetings from SutherlandRole & responsibilities:We are hiring for Customer Support International Non-Voice Process.We are looking for freshers/ Experienced who want to build their careers in the customer service domain by having excellent communication and written skills.NOTE: Must have Excellent Verbal and Written Communication skills in English - Looking...


  • Navi Mumbai, Maharashtra, India Sutherland Full time ₹ 2,16,000 - ₹ 4,32,000 per year

    Job descriptionMega Drive at Sutherland global ServiceMega drive - Hiring for International Voice Process Customer Support. We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Voice Process. This role involves handling customer interactions through voice and non-voice channels,...


  • Navi Mumbai, Maharashtra, India SquadStack Full time ₹ 15,000 - ₹ 25,000 per year

    Position: Customer Support Agent (Inbound Voice process: Banking E-commerce)Location:Vashi (Navi Mumbai)Nearby Candidates PreferredJob Details:Working days: 6 working daysShift: Mostly day shift but must be comfortable with night shift alsoSalary: Freshers: 15k (Based on your Interview), Experience: Up to 25K (Based on your Interview)Experience: Freshers |...


  • Navi Mumbai, Maharashtra, India Mind Fox Consulting Full time ₹ 1,44,000 per year

    Hiring for International customer support for a brand based out in Mumbai its a telecom process where your responsibility would be to resolve customer query related to broadband and wifi issues HSC pass or above can apply max salary is 28k Required Candidate profile05 days working with rotational shifts and off cabs are provided location Navi...


  • Navi Mumbai, Maharashtra, India Job House Mumbai Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Good freshers or less experienced mechanical engineers or Good Freshers for purchase in leading project company.Must have excellent command on Englishnavi mumbaigraduates can be assigned others role like stores,commercial,as well Required Candidate profileMechanical engineer with excellent Englishinclined for purchase,stores or commercial jobsno...


  • Navi Mumbai, Maharashtra, India Job House Mumbai Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Managing the entire process of procuring goods and services, as well as overseeing the inventory and store operations(separate jobs)Receiving and inspecting all incoming materials to ensure they match the purchase order specifications Required Candidate profileSeparate jobs for stores and procurementFreshers with Good English ability and also experiencenavi...