Customer Service Executive

3 days ago

Amritsar Ernakulam Nawanshahr, India Bfc Forex And Financial Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Here is the opportunity to join the Team

BFC Forex & Financial Services is looking for Young & Dynamic graduates with a zeal to achieve and succeed.

BFC Forex and Financial Services is a Foreign Exchange Company with AD II Category having presence in Bahrain, Kuwait & India.

Position: Customer Service Executive

  • He is responsible for ensuring smooth processing of the forex transactions and resolve payment queries.
  • Resolving customer queries and complaints ensuring the best-in-class customer service regarding customer queries.
  • Ensure all queries received by telephone, mail and chat lines are handled in a professional manner.
  • Ensure proper documentation as per the guideline for the transactions carried out.
  • Ensure the correctness of currencies for transactions handled.
  • Maintain all registers, records and documentation as per guidelines.
  • File all KYC documents after verification, all required daily reports including FLM s to be print and file without fail on daily basis.

Candidate with 1-5 years of experience in KYC documentation and attending customers like individuals, Banks, corporate etc., will be preferred.

He is expected to have go-getter attitude with good KYC verifying experience.

Location: Amritsar, Ernakulam & Nawanshahr

Benefits: Health Insurance, Gratuity, Provident Fund, etc.

Interested candidates can send their CV to

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