Enterprise Solutions Director
5 days ago
Overview:
ServiceNow Product Delivery Lead.
Responsibilities:
- Responsible for leading a team of ServiceNow developers, architects, and operations associates
- Overseeing an extensive portfolio of parallel projects across various product SKUs, ensuring strategic alignment and successful execution.
- Implementing the overall strategy for ServiceNow products such as ESM, ITSM, KM, and omnichannel.
- Ensuring timely and efficient delivery of regular releases for minor enhancements, running parallel to project releases.
- Participate in LT meetings to advocate for critical support needs and celebrate achievements.
- Support the rollout of innovation initiatives for ServiceNow modules.
- Mentoring and developing team members, fostering a culture of continuous learning and professional growth.
Qualifications:
- 15+ years of Industry experience.
- Bachelor's in a relevant technology field, master's preferred.
- Good communication and leadership capabilities.
- Ability to manage and orchestrate multiple assignments.
- Lead and mentor a diverse team expanded across the globe.
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