Sr. Technical Executive

About Zeta
Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.

Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.

Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.

Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.

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About The Role
The Senior Facilities Executive (Technical) will be responsible for supervising all day-to-day technical operations and maintenance activities related to building infrastructure, equipment, and facility services. This role ensures optimal performance of all critical systems, oversees vendor coordination, supports preventive maintenance schedules, and plays a key role in maintaining safety and compliance standards across the facility.

Responsibilities

• Technical Operations & Maintenance
• Supervise and coordinate all technical breakdown calls with multi-skilled technicians across shifts.
• Ensure timely and effective completion of all minor and major maintenance tasks.
• Operate and maintain:
• LT and HT Electrical Panels
• Air Handling Units (AHUs)
• HVAC systems in coordination with Building Management Services (BMS)
• UPS systems
• Fire Alarm Systems (EST3)
• Diesel Generators (DG sets)
• Chillers and Cooling Towers
• Building Management System (BMS)
• Carry out preventive maintenance activities and ensure records are updated.
• Maintain technical checklists, PPM reports, and daily maintenance logs.
• Vendor & Asset Management
• Coordinate with AMC vendors and provide necessary support during breakdowns/shutdowns.
• Ensure all facility equipment is in working condition, with AMCs in place and active.
• Liaise with building management and external vendors for day-to-day operational support.
• Ensure compliance with MSDS and maintain facility technical data sheets.
• Facility & Workplace Management
• Conduct daily briefings and supervise housekeeping and security teams.
• Inspect facility infrastructure regularly to identify issues or required maintenance.
• Ensure facility upkeep, cleanliness, and operational readiness at all times.
• Monitor overall performance of third-party service providers (security, housekeeping, etc.).
• Prepare weekly maintenance schedules and allocate tasks to technicians accordingly.
• Oversee repair and maintenance of electrical appliances and general equipment.
• Compliance & Safety
• Ensure adherence to all safety guidelines and statutory requirements by staff and vendors.
• Coordinate periodic fire drills, safety audits, and inspections as per compliance norms.
• Implement energy-saving measures and suggest improvements in operational efficiency.

Skills

• Strong knowledge of electrical systems, HVAC, BMS, fire safety, and building infrastructure.
• Ability to read and interpret technical manuals, schematics, and standard operating procedures.
• Good interpersonal and leadership skills to manage technicians and third-party vendors.
• Proficient in MS Office and facilities management tools/software.
• Ability to work in a fast-paced environment with a problem-solving mindset.

Experience And Qualifications

• Diploma / B.E. / B.Tech in Electrical, Mechanical, or related engineering discipline.
• Minimum 5–7 years of relevant experience in facilities technical operations, preferably in corporate or commercial real estate environments.
• Flexible to work in rotational shifts and available for emergency support as required

Equal Opportunity
Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.