Technical Consultant

About HireRight
HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Overview
The Technical Consultant plays a critical role in implementing and supporting integrated technical solutions for clients, particularly where our systems interface with partner platforms such as Human Resource Management Systems (HRMS) and Applicant Tracking Systems (ATS). This role involves gathering and defining technical requirements, conducting business needs assessments, implementing solutions, and providing ongoing troubleshooting and support.

Responsibilities

• Collaborate with clients and system integrators to ensure timely delivery of integrated solutions.
• Act as a technical resource to identify, track, and resolve issues.
• Partner with senior team members to proactively address potential roadblocks.
• Work cross-functionally with partners, product management, and development teams to onboard new customers efficiently.
• Coordinate with internal and external project managers to meet project deliverables.
• Support sales engineers, account managers, and sales teams through technical discovery processes.
• Provide consultation, implementation, and maintenance services for both new and existing customers.

Qualifications
Education:

• High School diploma or GED required; equivalent industry experience considered.

Experience:

• Minimum of 3 years in technical consulting or a related field.
• Proven track record of managing multiple complex technology projects to successful completion.
• Experience with major ATS platforms (e.g., Workday, Oracle) is a plus.
• Proficient in internet development technologies such as SOAP, REST, and SQL.
• Strong working knowledge of XML structure, testing, and troubleshooting.
• Basic understanding of server and networking infrastructure.
• Solid grasp of integration technologies and technical project management.

Skills & Competencies:

• General professional knowledge or specialized technical skills across various administrative and technical domains.
• Ability to apply experience and judgment to specialized assignments requiring originality.
• Strong understanding of functional roles within technical teams.
• Effective team collaboration skills, both internally and externally.
• Ability to coordinate work and potentially lead support or operations teams.
• Provides specialized services that directly impact project outcomes.

Strategic & Operational Impact:

• Applies technical knowledge to solve routine or standard problems.
• Sets personal priorities to meet goals and deadlines within defined guidelines.
• Makes decisions involving data interpretation and method refinement.
• Evaluates and incorporates suggestions to improve efficiency.

Customer Focus:

• Understands customer needs and priorities.
• Responds effectively to routine requests from internal and external stakeholders.
• Communicates clearly, checks for understanding, and builds support for initiatives.
• Recommends process improvements based on customer feedback.

What Do We Offer
HireRight offers its employees a permanent contract and a comprehensive package of benefits. From day one you will receive a training plan to get you on board quickly. Additionally, we offer:

• Private Medical Care
• Edenred card
• Lunch Vouchers
• Paid Lunch Break (30 Minutes)
• Social Fund (Holiday Allowance, Glasses Voucher)
• Bonus Plans
• Group Life Insurance
• Career Path & Opportunities to Grow
• Professional Training

Please submit resume/CV in English.

All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.