Support Staff
5 days ago
Job Summary:
The Technician Support Staff is responsible for providing on-site and off-site technical assistance, installation, maintenance, and troubleshooting of equipment or systems. The role involves supporting senior technicians, ensuring timely service delivery, and maintaining records of all service activities.
Key Responsibilities:
- Assist in installation, servicing, and maintenance of equipment and systems as per company standards.
- Support senior technicians in diagnosing and resolving technical issues.
- Conduct routine preventive maintenance checks and ensure equipment functionality.
- Manage and maintain tools, spare parts, and service kits.
- Provide basic technical support to clients and escalate complex issues to the supervisor.
- Ensure proper documentation of service reports, maintenance logs, and client feedback.
- Follow all safety and quality protocols during on-site and workshop operations.
- Coordinate with the operations team for material dispatches and service schedules.
- Maintain cleanliness and organization of the work area.
- Assist in training or demonstration sessions when required.
Job Type: Full-time
Pay: ₹15, ₹21,000.00 per year
Work Location: In person
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