Senior Manager- Policy Hub Associate Directors

Ready to shape the future of work? 
At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. 
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. 
Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at  and on LinkedIn, X, YouTube, and Facebook. 
Inviting applications for the role of Senior Manager, Policy Hub Associate Directors
In this role, this role supports Compliance, Financial Crime and Conduct Risk (CFCR) Policy SME as part of the Policy Hub. The role holder will be part of the team that enables the administration of Framework, Policy and Standard documents and ensuring that the Enterprise Risk Management Framework (ERMF) and Framework and Policy Governance Standards (FPGS) are adhered to.
Responsibilities
This role supports Compliance, Financial Crime and Conduct Risk (CFCR) Policy SME as part of the Policy Hub. The role holder will be part of the team that enables the administration of Framework, Policy and Standard documents and ensures that the Enterprise Risk Management Framework (ERMF) and Framework and Policy Governance Standards (FPGS) are adhered to.
Policy Design, drafting and consultation

•Support the consultation process as directed by Policy Owning teams
Policy roll-out and implementation

•Develop and execute communications and training plans.

•Manage logistics of training and communication roll-out.
Policy review and maintenance

•Ensure adherence to policy management requirements

•Execute GovPoint administration requirements on behalf of Policy Owners. Provide bespoke services to Policy Owning teams     
Framework and Policy management administration

•Maintenance and creation of distribution lists and share point sites

•Execute RCSA process including consolidate RCSA results and engage relevant stakeholders to remediate on RCSA exceptions

• Administration of the consultation pipeline, annual effectiveness review and refresh of RCSA guidance. 

•Provide advice and support to stakeholders in 1LOD and 2LOD on the Policy Management process.

•Develop and maintain management information based on GovPoint data and other ad hoc risk reports as requested by Policy Owning teams.
Qualifications we seek in you
Minimum Qualifications

•    Bachelor's degree qualification and experience in financial services with a specialisation in policy and frameworks, or Risk Management and Governance in a similar Bank or a Global Financial Institution.

•    Ability to develop and maintain dashboards and metrics, to have oversight and governance of the key risk and the associate controls.

•    Regulatory experience and understanding of global regulatory universe across Financial Services

•    Highly disciplined and structured with an outcome orientated mindset and approach

•    Exemplary integrity, ethics, independence and resilience

Why join Genpact? 

•    Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 

•    Make an impact – Drive change for global enterprises and solve business challenges that matter 

•    Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities 

•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 

•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters\: Up. 
Let's build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.