SAP SuccessFactors LMS Consultant

1 week ago

Hyderabad Noida Pune, India Tech Mahindra Full time US$ 90,000 - US$ 1,20,000 per year

Role Overview: This role involves supporting and optimizing the SAP SuccessFactors Learning Management System (LMS) and IMC Learning Suite, covering full lifecycle implementation, configuration, integration with modules such as VQD and Workday, report customization using Plateau Report Designer and SQL, as well as testing, troubleshooting, training, and ongoing support. Key qualifications include proficiency in SAP SuccessFactors LMS, report development, SQL, understanding of ServiceNow processes, BizX scheduler, role-based permissions, and managing support activities to ensure effective LMS functionality.

Key Responsibilities:

  1. Implementation and Optimization:

  2. Expertise full lifecycle implementation of SAP SuccessFactors LMS.

  3. Optimize LMS functionalities to align with organizational learning strategies.

  4. Oversee the administration and maintenance of the IMC Learning Suite.

  5. Configuration and Integration:

  6. Configure LMS settings and integrate with other SAP SuccessFactors modules like VQD and Workday.

  7. Ensure seamless data flow and system interoperability.

  8. Report Customization:

  9. Utilize Plateau Report Designer (PRD) to customize LMS reports.

  10. Create custom reports based on specific requirements using SQL and PRD

  11. Testing and Troubleshooting:

  12. Conduct thorough testing of LMS configurations and custom reports.

  13. Troubleshoot issues and provide solutions to ensure system stability.

  14. Training and Support:

  15. Train support end-users and administrators on LMS functionalities.

  16. Provide ongoing support and guidance to ensure effective use of LMS.
  17. Familiarity with LMS platforms, particularly IMC Learning Suite

Skills and Qualifications:

  • Technical Expertise:

  • Proficiency in SAP SuccessFactors LMS and Plateau Report Designer.

  • Strong knowledge of SQL for report customization
  • Basic understanding ServiceNow process Tickets and Service request
  • Understanding the connector and configuration

  • BizX scheduler and Role base permission assignment

  • Functional Knowledge:

  • Understanding of LMS standard reports and their purposes.

  • Familiarity with data dictionaries and table structures in SAP SuccessFactors

  • SAP SuccessFactors LMS release process

  • Role Permissions:

  • Must have assigned Report Developer Role Access in LMS

  • Manage support activities
  • Ability to troubleshoot technical issues and provide effective solutions.

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