Operations Intern
2 days ago
About the Role:
We are looking for a proactive and detail-oriented
Operations Intern
to assist in managing the daily backend operations of our e-commerce brand. The role involves order tracking, stock audits, production coordination, and customer communication. This internship provides hands-on exposure to real-world business operations and process management.
Key Responsibilities:
- Order Management:
Monitor daily orders from placement to dispatch, coordinate with logistics partners, and ensure timely delivery. - Stock Audits:
Maintain accurate stock records, conduct regular inventory checks, and update reports. - Production Coordination:
Communicate with vendors and internal teams to ensure smooth production and replenishment timelines. - Customer Communication:
Handle customer inquiries, coordinate issue resolution, and ensure positive service experiences. - Data & Reporting:
Maintain and update operational trackers and reports using Excel and Google Sheets for performance tracking and analysis.
Requirements:
- Strong proficiency in
Microsoft Excel
and
Google Sheets
(formulas, pivot tables, data organization). - Excellent communication and coordination skills.
- Detail-oriented with strong organizational and multitasking abilities.
- Interest in e-commerce, operations, or supply chain management.
- Ability to work independently and take ownership of assigned tasks.
What You'll Learn:
- End-to-end operations management in a D2C/e-commerce environment.
- Inventory tracking, production planning, and order management systems.
- Practical business communication and coordination skills.
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