Steward Hotel Job

4 days ago

Patia Bhubaneswar Orissa, India Welina Hotel Full time ₹ 1,47,200 - ₹ 1,47,720 per year
  • Set tables, and trays according to the type of food ordered and the hotel's service standards.
  • Performs opening and closing procedures established for the department.
  • Accurately records, pre-checks, and picks up all food and beverage orders.
  • Check-in with guests to ensure satisfaction with each food course and/or beverage.
  • Responsible for cleaning and removing the trolleys/trays from guest rooms and corridors.
  • Serves guests their food and beverages in a prompt, courteous manner as per the standard sequence of service.
  • Present physical and accurate checks to guests and complete the payment process.
  • To be able to immediately monitor guest comments and pass them on to your Superior, and be proactive in solving problems whenever possible.
  • To have full knowledge of the food & beverage items & their specifications, menu prices, recipes and style of service, etc.
  • To have a thorough understanding and knowledge of all food and beverage items on the menu and the ability to recommend Food and beverage combinations and also up-sell alternatives.
  • Check with the guest regarding the satisfaction of the meal.
  • Report guest complaints immediately to the supervisors and ensure follow-up is performed with the guest.
  • Complete closing duties, including restocking items, turning off lights, etc.
  • Maintain cleanliness of work areas, chinaware, glassware, etc., throughout the day.
  • Report cleanliness and maintenance issues to the immediate supervisor.
  • Assist in carrying out scheduled inventories of products and operating equipment.
  • Ensure that the place of work and surrounding area is kept clean and organized at all times.
  • Ensure proper appearance and grooming while on duty.
  • Ensure to have minimum wastage and breakage.
  • Ensure communication between the Kitchen, Order taker, and service team members.
  • Monitor operating supplies, and equipment and reduce spoilage and wastage successfully.
  • Being knowledgeable in operating the hotel point of sales (POS) system, other order-taking systems or handheld devices, inventory software, etc.
  • To ensure a very good relationship between the Operations floor, the Kitchen & Front of the House.
  • Assist in carrying out scheduled inventories of products and operating equipment.
  • Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors.

Job Type: Full-time

Pay: From ₹12,100.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person

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