Billing Executive
7 days ago
Roles and Responsibilities :
Invoice Management:
Generate and issue accurate invoices for subscriptions.
Handle billing for various subscription models (monthly, annual, usage-based).
Payment Processing:
Record and process incoming payments.
Reconcile accounts receivable and follow up on overdue accounts.
Subscription Management:
Track renewals, upgrades, downgrades, and cancellations.
Apply promotional discounts and special pricing correctly.
Customer Communication:
Address billing inquiries and discrepancies.
Provide clear billing statements and payment instructions.
Data Entry and Record Keeping:
Maintain accurate billing records and customer account information.
Reporting and Analysis:
Prepare reports on billing activities and revenue.
Analyze billing data for trends and discrepancies.
Compliance and Auditing:
Ensure compliance with financial regulations and company policies.
Assist in internal and external audits.
System and Process Improvement:
Optimize billing systems and implement automation tools.
Collaborate with IT and finance teams for process improvements.
Collaboration:
Work with sales and support teams to ensure accurate billing and resolve issues.
Key Skills:
- Proficiency in billing software.
- Attention to detail and accuracy.
- Strong communication and customer service skills.
- Understanding of SaaS billing practices and financial regulations.
Qualifications:
- Fresher to 1 year of experience in billing or finance,
- Familiarity with subscription-based billing systems and processes.
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