Digital Production Specialist I

Job Title 

Job Description

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best in class educational experience and make Kaplan a great place to work.

Our offices in India opened in Bengaluru in 2018. Since then, our team has fueled growth and innovation across the organization, impacting students worldwide. We are eager to grow and expand with skilled professionals like you who use their talent to build solutions, enable effective learning, and improve students' lives.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

The Digital Production Specialist - I is responsible for building, reviewing, editing, and creating relevant and quality content for all product lines in a DITA XML structure. 

The position will work with business partners internally to ensure offerings are following processes and procedures to go through production efficiently to display in print and on multiple user-interface digital platforms.

The Digital Production Specialist - I will also assist with continually meeting and delivering the company's high standard of quality for content-driven publications and products by pre-determined timelines.

Primary Responsibilities:

• Convert and update content from Word documents and PDFs into DITA XML based on product line and product type.
• Code elements in the platform, such as bold and italics, numbered and bulleted lists, etc., so the end result will appear on the LMS as intended using internal DITA XML to match source documentation.
• Establish individual goals and contribute to team goals while embracing change.
• Work closely with content partners to ask and answer questions pertaining to relevant course material.
• Be a team player prepared to communicate project status and work with other teams and team members to meet tight deadlines. 
• Hybrid Schedule: 3 days remote / 2 days in office
• 30-day notification period preferred 

Minimum Qualifications:

• Bachelor's degree in Computer Science or similar
• 2+ years on-hand experience working on XML editing software, preferably Oxygen
• Familiarity with Content Management and version control systems.
• Excellent interpersonal communication skills.
• Familiarity with DITA, XML, or HTML code.
• Self-motivated, creative, organized, detail-oriented, and deadline-driven.
• Desire to learn, adapt and grow, and embrace new technologies to accommodate team/process needs

Preferred Qualifications:

• Preferred experience with Oxygen XML Author software

Beyond base salary, our comprehensive total rewards package includes:

Hybrid work model provides a flexible work/life balance
Voluntary Provident Fund is an additional voluntary contribution scheme associated with the statutory Employee Provident Fund (EPF)
Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
Comprehensive health benefits new hire eligibility starts on day 1 of employment
Generous Paid Time Off includes National holidays(10), Earned leaves(15), sick leave(12), plus one (1) volunteer day to participate and give back to our local communities
Gratuity is applicable upon completion of 5 years as per the Gratuity Act

We are committed to providing a supportive and rewarding work environment where every employee can thrive. You can learn more about our full benefits package and total rewards philosophy here.
 

At Kaplan, we believe in attracting, rewarding, and retaining exceptional talent. Our compensation philosophy is designed to be competitive within the market, reflecting the value we place on the skills, experience, and contributions of our employees, while taking into account labor market trends and total rewards. The specific compensation offered will be determined by a variety of factors, including but not limited to the candidate's qualifications, relevant experience, education, skills, and market data.

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Diversity & Inclusion Statement:

Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here.

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.  There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.

Kaplan is a drug-free workplace and complies with applicable laws.