Network Team Lead

3 days ago

Bengaluru, Karnataka, India e-Hireo Full time ₹ 1,50,000 - ₹ 28,00,000 per year

JOB DESCRIPTION

Experience :
7 - 10 Yrs

Location :
Bidadi

Designation :
Team Lead-Networking

JOB PURPOSE :

Experience in Networking Support, Technical support, Troubleshooting, debugging, maintenance and any technical support in networking domain

Experience in Switching, Routing, LAN and WAN Experience, Web proxy, Firewalls , Cisco ISE

RESPONSIBILITIES:

  • Responsible to manage the Day-to-Day Operations and ensure defined SLA has been met by the team as agreed in the SOW.Process knowledge on ITIL and ISO.
  • 7 - 11 years in IT service delivery and handled multiple customer environments
  • Review and submit the weekly and monthly report to management.
  • RCA preparation and submission to management.
  • Managing the shift roster.
  • Good Knowledge of Incidents Management & Change management
  • Coordination with vendors for escalation
  • Preparing & validation of Root Cause Analysis
  • Review of Network Device Hardening Mechanism On Periodic Basis
  • Configure and Troubleshooting routing protocols like EIGRP and BGP
  • Configuring and troubleshooting the Cisco switches.
  • Assigning severity to the Incidents logged based on the definition.
  • Second level analysis (investigating problems) and closure of known and low priority security incidents.
  • Logging Problem Ticket for unresolved Incidents with Technical Service
  • Sending Security Alert messages on newly found vulnerabilities
  • Installation of security patches & bug fixes on High Critical Devices
  • System health checks for all Network devices & Action plan for any issues or Observations
  • Adhering and Implementing guidelines and Customer policies
  • Must close all the Incident & service Request with in Service Level Agreement
  • Knowledge Checking of L2 Engineer & Train L2 Engineer on Periodic Basis

REQUIRED SKILLS:

  • CCNP Certifications and Hands on experience on Switching & Routing
  • CISCO Firewall ( FTD ). Checkpoint firewall Hands on experience
  • Knowledge in the Cisco Products link Cisco Prime Infrastructure, Identity Service Engine , WLC etc.
  • Good knowledge or certificate on CISCO etc.
  • Validation of Network diagram - LAN/WAN topology on Periodic Basis
  • Validating the Configuration of new network devices prepared by L3 Egg
  • Syslog analysis & Preparing Action Plan for Critical Alerts to Resolve the Issues
  • Validation modification of access list done by L3 Egg
  • Analysis & Periodic Check of LAN/WAN traffic
  • Review of Network Device Hardening Mechanism On Periodic Basis
  • Configure and Troubleshooting routing protocols like EIGRP and BGP

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