Destination Coordinator

2 days ago

Cochin, Kerala, India Talrop Full time ₹ 4,20,000 per year

Job Description :

Rozevo, an initiative by Talrop, is looking for enthusiastic and people-oriented individuals to join our team as Destination Coordinators. The role involves occasional on-ground travel to destination sites. This role is ideal for those who are passionate about travel, customer service, and cross-cultural communication. As a Destination Coordinator, you will play a key role in planning, organizing, and executing travel experiences, ensuring each customer's journey is seamless, safe, and memorable.

Key Responsibilities:

  • Communicate fluently with customers in multiple languages to ensure a smooth and personalized experience.
  • Handle customer inquiries via email, phone, and in person, maintaining a professional and friendly tone.
  • Coordinate transportation, accommodation, and itineraries for clients during their trips.
  • Provide information and insights about destinations, including local customs, cultural dos and don'ts, must-visit spots, and safety tips.
  • Ensure all logistics (tickets, hotel bookings, permits, local guides) are confirmed before the trip begins.
  • Ability to handle high-pressure situations and resolve issues swiftly while maintaining customer satisfaction
  • Maintain accurate records of travel schedules, incidents, customer preferences, and expenses.
  • Prepare reports for internal teams to evaluate and improve service quality.
  • Ensure compliance with travel policies, visa regulations, and local laws during all trips.
  • Build positive relationships with clients to encourage repeat bookings and referrals.
  • Network with hotels, tour operators, local vendors, and transport providers to ensure high-quality service.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹35,000.00 per month

Work Location: In person

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