Service Advisor

2 weeks ago


Kannur, Kerala, India gekinformation Full time

The Service Advisor is the first point of contact for customers bringing vehicles in for service. You'll coordinate repairs, provide clear estimates, and ensure a smooth, positive experience that drives satisfaction and repeat business.

Responsibilities

  • Greet customers promptly, listen to concerns, and record accurate service requests.

  • Diagnose issues (or coordinate with technicians) and recommend required work, warranty coverage, and preventive maintenance.

  • Provide written estimates, explain options clearly, and obtain approval before proceeding.

  • Schedule appointments, manage the service queue, and keep customers updated on status

Job Types: Full-time, Permanent

Pay: ₹14, ₹18,000.00 per month

Benefits:

  • Paid sick time

Work Location: In person


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