Service Advisor

3 days ago

Kannur, Kerala, India gekinformation Full time ₹ 1,80,000 - ₹ 2,50,000 per year

The Service Advisor is the first point of contact for customers bringing vehicles in for service. You'll coordinate repairs, provide clear estimates, and ensure a smooth, positive experience that drives satisfaction and repeat business.

Responsibilities

  • Greet customers promptly, listen to concerns, and record accurate service requests.

  • Diagnose issues (or coordinate with technicians) and recommend required work, warranty coverage, and preventive maintenance.

  • Provide written estimates, explain options clearly, and obtain approval before proceeding.

  • Schedule appointments, manage the service queue, and keep customers updated on status

Job Types: Full-time, Permanent

Pay: ₹14, ₹18,000.00 per month

Benefits:

  • Paid sick time

Work Location: In person

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