Customer Suppport Execuive
1 week ago
Role & responsibilities
- Handle inbound customer queries via phone regarding products and services
- Deliver prompt, accurate, and courteous responses to customer inquiries
- Identify and escalate issues where necessary to the appropriate team
- Capture and document all interactions accurately in the system
- Provide feedback and suggestions for process improvements
- Meet performance metrics including customer satisfaction, resolution time, and quality standards
Preferred candidate profile
Experience - 1 to 2 Years International Voice Process
Interested Can Connect On this Number
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