Customer Suppport Execuive

2 weeks ago

Pune, Maharashtra, India Krishna Enterprises Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Handle inbound customer queries via phone regarding products and services
  • Deliver prompt, accurate, and courteous responses to customer inquiries
  • Identify and escalate issues where necessary to the appropriate team
  • Capture and document all interactions accurately in the system
  • Provide feedback and suggestions for process improvements
  • Meet performance metrics including customer satisfaction, resolution time, and quality standards

Preferred candidate profile

Experience - 1 to 2 Years International Voice Process

Interested Can Connect On this Number

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