Customer Relationship Manager

3 days ago

Rajpur Dehradun Uttarakhand, India Narang Ethnics Full time ₹ 1,50,000 - ₹ 20,00,000 per year

CLIENT RELATIONSHIP MANAGER (female): JOB DESCRIPTION

➢ Making sure all the leads of the clients after placing orders are met.

➢ Ensuring your existing clients are satisfied through after-sales service.

➢ Always ask them for true feedback.

➢ Servicing the client after receiving the order till the time of collection

of payment.

➢ Resolve the queries and questions of all the clients.

➢ Give or support the participants/clients about company products or

services.

➢ Acting as a point of contact for complaints and escalating issues to

the concern.

➢ Understand client queries and solve them in any manner.

Key skills for Client Relationship Management :

  • ➢ Polite disposition.
  • ➢ Ability of rigorous followup.
  • ➢ The ability to communicate confidently – both through speaking and writing – with colleagues and clients.
  • ➢ Ability to understand the circumstances and act accordingly.
  • ➢ Proactive.
  • ➢ Thorough knowledge of products/services.
  • ➢ Always available on calls.

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Education:

  • Higher Secondary(12th Pass) (Required)

Language:

  • English (Required)

Work Location: In person

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