Customer Relationship Manager
3 days ago
CLIENT RELATIONSHIP MANAGER (female): JOB DESCRIPTION
➢ Making sure all the leads of the clients after placing orders are met.
➢ Ensuring your existing clients are satisfied through after-sales service.
➢ Always ask them for true feedback.
➢ Servicing the client after receiving the order till the time of collection
of payment.
➢ Resolve the queries and questions of all the clients.
➢ Give or support the participants/clients about company products or
services.
➢ Acting as a point of contact for complaints and escalating issues to
the concern.
➢ Understand client queries and solve them in any manner.
Key skills for Client Relationship Management :
- ➢ Polite disposition.
- ➢ Ability of rigorous followup.
- ➢ The ability to communicate confidently – both through speaking and writing – with colleagues and clients.
- ➢ Ability to understand the circumstances and act accordingly.
- ➢ Proactive.
- ➢ Thorough knowledge of products/services.
- ➢ Always available on calls.
Job Types: Full-time, Permanent
Pay: ₹15, ₹20,000.00 per month
Education:
- Higher Secondary(12th Pass) (Required)
Language:
- English (Required)
Work Location: In person
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