SOP Analyst

About UsLocation - Hyderabad, IndiaDepartment - Finance OperationsLevel - Executive Working Pattern - Work from office.Benefits - Benefits at IdeagenDEI - DEI strategySalary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach outIdeagen is seeking a detail-oriented and proactive SOP Analyst to...

The QA Analyst will validate the work completed by KPO Associates to ensure the rectification done by associate engineers and maintain high quality and compliance standards.Responsibilities:Audit verified statements processed by KPO Associates.Validate that mismatches have been correctly identified and classified.Provide feedback and highlight errors or...

OverviewWe are seeking a Senior Business Analyst to join our Client Onboarding team.This role leads initiatives to enhance billing system performance and efficiency by analyzing opportunities and supporting the execution of projects that optimize system functionality, automation, and workflow design. The Senior Business Analyst is responsible for identifying...

Job Responsibilities Act as an escalation point for high and critical severity security incidents and conduct thorough investigations to determine potential impact and understand the extent of compromise. Verify and authenticate events, alerts, and incidents reported by L1 analysts. Analyze attack patterns, Tools, Techniques and Procedures (TTPs) to...

Role & responsibilitiesWorkday Reporting Expertise: Proficiency in Workday HCM reporting tools, including Report Writer, Advanced and Composite Reports, and Calculated Fields. Ability to translate business needs into scalable Workday solutions.Analytical & Problem-Solving Skills: Strong capability to analyze large, complex data sets, identify patterns and...

Business Analyst is responsible for the implementation of new initiatives within the Customer Care team, with a primary focus on establishing and improving Knowledge Management processes that are foundational to effective case handling. The individual will work with the Operations Team to operationalize strategy as it relates to new products, scope of...

The CX Business Analyst is a member of the Customer Care and Managed Services team and supports reporting and analytics requirements across the business, in addition to process analysis and improvement initiatives. This position works closely with team leadership to review reporting requirements, develop associated deliverables and provide high level...

Job Summary:The Quality Analyst (QA) is responsible for monitoring, evaluating, and improving the quality of transactional processes within various Finance functions. The QA ensures adherence to client-specific SLAs, compliance requirements, internal quality standards, driving process excellence and continuous improvement.Key ResponsibilitiesQuality...

Role Description:The Data Compliance Analyst will be responsible formaintaining data standards, policies,StandardOperating Procedures (SOPs), defined by data owners. These standards, policies, and SOPs will govern sensitive data (e.g., PII) across the enterprise. This data role will also audit security access controls on sensitive data in the different data...

Position: SOC AnalystImmediate joinerExperience : 3 - 5 yearsLocation: HyderabadJob Description :SIEM engineer with Experience in Azure Sentinel and KQL is preferredGood knowledge of SIEM, SIEM Architecture, SIEM health check.Troubleshoot incidents using SIEM and other SOC tools.EDR/XDR tool experience and good knowledge on triaging malware alerts.Good...