Salesforce Consultant

7 days ago

Bengaluru Chennai Pune, India Bahwan CyberTek Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Title: Salesforce Configuration Consultant

Job Summary

We are seeking a skilled and certified Salesforce Configuration Consultant to join our dynamic team. The ideal candidate will have hands-on experience in Salesforce administration and configuration, strong communication skills, and a deep understanding of Agile methodologies and business processes across sales, service, and marketing domains.

Key Responsibilities

  • Collaborate with clients and internal teams to gather requirements and define business processes
  • Configure and customize Salesforce Sales, Service, Community, and Marketing Cloud applications
  • Manage user setup, profiles, roles, and sharing settings
  • Customize standard and custom objects, fields, page layouts, and record types
  • Build and maintain validation rules, workflow rules, Process Builder flows, and approval processes
  • Create and manage reports and dashboards for business insights
  • Execute data migration including field mapping, import/export, and cleansing
  • Participate in Agile ceremonies and contribute to user story creation
  • Design and deliver end-user training and support documentation
  • Assist in testing, deployment, and post-implementation support

Required Qualifications

  • Certification in one or more: Administrator, Sales Cloud Consultant, Service Cloud Consultant, Platform Developer
  • 2- 4 years of experience administering and/or developing on the Salesforce platform
  • Strong verbal and written communication skills with a customer-facing mindset
  • Solid understanding of SDLC and Agile project methodologies
  • Proven experience with enterprise-level integrations and Salesforce APIs
  • Knowledge of Financial Service Cloud is a plus
  • Ability to work independently and collaboratively with onshore/offshore teams

Preferred Skills

  • Experience developing and deploying custom end-user systems
  • Ability to provide strategic guidance on Salesforce implementation best practices
  • Strong analytical and creative problem-solving abilities

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