Deputy Manager

4 days ago

Pune, Maharashtra, India WNS Global Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Job Title: Deputy Manager – Data AnalystDepartment: Finance & Accounting – Business Intelligence (Quality SBU 2 F&A Location: Mumbai (or specify as needed)Reporting To: BI Manager – F&A Role Overview:We are looking for a proactive and analytical Deputy Manager – Data Analyst to join our Finance & Accounting BI team. This role is pivotal in leveraging data to drive operational excellence, monitor process hygiene, and support strategic decision-making across AP, AR, and GL functions.Roles and Responsibilities:Analyse industry-wise trends to generate actionable insights for leadership.Benchmark F&A metrics across industries to identify best practices and gaps.Monitor process hygiene by identifying recurring issues across AP, AR, and GL.Perform predictive analysis to foresee SLA or KPI breaches before they occur.Use data to answer business questions and solve operational challenges.Collaborate with stakeholders to understand data needs and deliver relevant insights.Build dashboards and reports for real-time visibility into service delivery.Detect compliance risks and irregularities early to support governance efforts.Identify trends, patterns, and anomalies to support strategic decisions.Required Skillsets:Skill Category ExamplesTechnical Skills SQL, Python/R, Excel, TableauAnalytical Thinking Statistical analysis, hypothesis testingCommunication Data storytelling, stakeholder engagementDomain Knowledge Understanding of industry-specific F&A metricsQualifications & Experience:Bachelor's or Master's degree in Finance, Statistics, Economics, Computer Science, or related field.5–8 years of experience in data analysis, preferably in a BPM or F&A environment.Strong understanding of finance processes (P2P, O2C, R2R) and service delivery metrics.Experience in building predictive models and automating reporting workflows.Proven ability to work with cross-functional teams and present insights to leadership.Preferred Certifications (Optional):Microsoft Certified: Data Analyst Associate (Power BI)Tableau Desktop SpecialistSix Sigma Green Belt or equivalent

Qualifications

Bachelors

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