Service Engineer

4 days ago

Pune, Maharashtra, India Nakoda Machinery Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Purpose:

To provide technical service, maintenance, installation, and troubleshooting support for crushers and associated equipment at client sites, ensuring maximum equipment uptime and customer satisfaction.

Key Responsibilities:

  • Perform installation, commissioning, maintenance, and repair of crushers (jaw, cone, impact, VSI) and screening equipment.
  • Conduct preventive maintenance and breakdown analysis to minimize downtime.
  • Diagnose mechanical, hydraulic, and electrical faults in crushing equipment.
  • Coordinate with the design and production teams for technical improvements and feedback.
  • Prepare service reports, maintenance logs, and customer visit records.
  • Train operators and site maintenance teams on equipment handling and safety.
  • Ensure timely response to customer complaints and service calls.
  • Maintain tools, spare parts inventory, and service documentation.
  • Adhere to company safety, quality, and operational policies during on-site activities.
  • Support sales and demo teams during field trials and product demonstrations.

Skills and Competencies:

  • Strong technical knowledge of crushing and screening plants.
  • Hands-on experience in hydraulic systems, lubrication systems, and mechanical assemblies.
  • Problem-solving and analytical skills.
  • Excellent communication and customer handling skills.
  • Ability to work independently and travel frequently to remote sites.

Qualification & Experience:

  • Qualification: Diploma / B.E. / B.Tech in Mechanical or Electrical Engineering.
  • Experience: 25 years of experience in service/maintenance of crushers or heavy equipment (e.g., mining, construction, aggregate industry).
  • Preferred: Experience with brands like Metso, Sandvik, Puzzolana, Propel, or similar.

Other Requirements:

  • Willingness to travel extensively to customer sites.
  • Knowledge of safety practices and site protocols.
  • Valid driving license preferred.

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