Sr. Quality Assurance Engineer

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?
Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a QA Engineer- Business Applications at Coupa:
As a QA Engineer on our Business Applications team, you are a critical guardian of our company's operational integrity. Your work goes beyond finding bugs; you ensure the stability and reliability of the mission-critical systems that run our business, from our Salesforce Lead-to-Cash process to our NetSuite financial reporting. By meticulously testing every change, you prevent disruptions that could impact our sales cycle, financial accuracy, and overall employee productivity. Ultimately, your contribution builds trust in our data and empowers our business to move forward with speed and confidence.

What You'll Do:

• Test Planning & Scripting: Collaborate with business analysts and developers to create detailed, comprehensive, and well-structured test scripts for new projects and enhancements
• Test Execution: Perform thorough functional, non-functional, and security testing on our core business applications (Salesforce, NetSuite, Zuora, Coupa)
• Regression Testing: Own and execute regression testing for scheduled releases to ensure existing functionalities are not impacted by new changes
• Test Automation: Design, develop, and maintain automated test scripts to improve the efficiency and coverage of our regression testing efforts
• UAT Management: Assist in the management of User Acceptance Testing (UAT) by leveraging Xray for test case management, execution tracking, and reporting
• Documentation: Maintain and update our test case inventory to reflect new functionalities and changes from recent releases
• Reporting: Create and publish comprehensive Test Summary reports for stakeholders, highlighting test results, defects, and overall quality of the release
• Defect Management: Identify, document, and track bugs to resolution, working closely with the development team to ensure timely fixes

What You'll Bring To Coupa:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience
• 3+ years of experience in a Quality Assurance role
• Proven experience testing enterprise-level applications (e.g., Salesforce, NetSuite, or other ERP/CRM systems). Salesforce experience is a must
• Solid understanding of QA methodologies, tools, and processes (Agile, Scrum)
• Experience writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Experience with test automation frameworks and scripting languages (e.g., Selenium, Provar, Java, Python)
• Direct experience with Salesforce, NetSuite, Zuora, or Coupa platforms
• Familiarity with test management tools, specifically Xray for Jira
• Experience in security testing and non-functional testing (e.g., performance, load testing)
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams
• Strong analytical and problem-solving skills with a keen attention to detail

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

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