Senior Associate
14 hours ago
We are Looking for - Senior Associate - Freight Forwarding - Chennai - 5Days office
Job Title: Senior Associate
Experience: 2 to 4 years
Industry: Freight Forwarding
Location: MEPZ, Tambaram, Chennai
Shift: US / Europe / Dubai
Job Description:
- Education: Any bachelor's degree (UG/PG in Logistics preferred).
- Experience: 2 to 4 years of relevant experience in freight forwarding, with a focus on export and import shipping documentation and operations.
Skills:
- Good communication skills.
- Proficiency in email writing.
- Good knowledge of shipping and logistics concepts.
- Must have prior experience supporting Middle East/Europe or US region for shipping documentation process.
- Ability to handle multiple tasks and work under pressure.
Key Accountabilities:
Shipping Documentation:
Handle end-to-end shipping import/export documentation back-office process.
- Ensure compliance with relevant regulations and standards.
Coordinate with shipping lines and other stakeholders.
Mailbox Management:
Manage and oversee assigned mailboxes.
Provide timely responses to email queries.
Client Coordination:
Maintain current knowledge of client scope requirements and processes.
- Assist in resolving processing issues or customer escalations as they arise.
- Provide regular updates to clients on shipment status and other relevant information.
Benefits:
- Cab Facility (Night Shift - Pick up and Drop) / (Afternoon Shift - One way Drop Facility)
- GIP : Global Incentive Program (Incentive twice a year as per the performance of the employee and the organization)
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