Business Manager

2 days ago

Noida, Uttar Pradesh, India IndiaMART Full time ₹ 9,00,000 - ₹ 12,00,000 per year

This role involves servicing of existing key customers by offering them a world-class service experience. The focus is on up-selling premium packages, client retention, ensuring customer delight through a need sensitive client servicing team and executing various marketing initiatives.

Educational Qualifications:

B.Tech/B.E ,and MBA/PGDM

Job Responsibilities:

  • The position holder will be managing a team of 3-4 TL's including 20-30 individuals
  • Build and manage productive, professional relationships with clients
  • Hire, Train and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs
  • Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets
  • Daily 08-10 meaningful telephone/video calls with clients

Skills Required:

Team Management , Client Services , Inside Sales , Tele Sales , B2B Inside Sales

Candidate Attributes:

  • Client handling and application of Tele-sales techniques
  • Quick thinking and problem-solving
  • Verbal communication with active listening
  • Vision and foresight to create new opportunities for customer
  • Team Management & Interpersonal skill
  • Data Interpretation & Reports Management
  • MBA from Tier 1 and Tier 2 College
  • 2-5 yrs of experience in Inside Sales / Service/ Retention
  • Preference for candidates with Team handling experience of 10+ individuals (at-least 1yr+ experience )

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