Customer Support Specialist-International

2 days ago


Gurgaon Sector Gurugram Haryana, India Elevate X Solutions Full time ₹ 3,12,000 - ₹ 3,72,000 per year

Customer Success Associate – Tech Support (International)

Location: Gurgaon

Salary: ₹25,000 – ₹31,000 CTC

Experience: Must have experience in Tech Support Voice Process

About the Role:

We are hiring Customer Success Associates to provide high-quality technical support and customer service. The ideal candidate should have excellent English communication skills and prior experience in a Tech Support Voice Process.

Key Responsibilities:

  • Handle technical queries and troubleshooting via voice support
  • Provide accurate solutions and ensure issue resolution
  • Assist customers in configurations, troubleshooting, and account support
  • Maintain high levels of customer satisfaction and quality standards
  • Document customer interactions and escalate unresolved issues when needed

Requirements:

Education: Undergraduate and Graduate

Experience: Prior experience in a Tech Support Voice Process

Skills: Excellent English communication, problem-solving ability

Work Mode: Work From Office

Working Days: 5 days a week, rotational shifts, rotational week off

Transport: Both-way cabs provided(under 20 KM )

Job Types: Full-time, Permanent

Pay: ₹26, ₹31,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off

Work Location: In person



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