Senior Salesforce QA Specialist

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Description – Senior Salesforce QA Engineer

Position Overview

We are seeking an experienced Senior/Lead Salesforce QA Automation Engineer with 6+ years of hands-on experience in Salesforce testing and QA automation. The ideal candidate will lead test strategy, automation frameworks, and quality assurance activities across Salesforce implementations. This role requires deep expertise in Salesforce platform testing, automation tools, CI/CD, and Agile delivery, along with leadership skills to guide QA teams and ensure product excellence.

Key Responsibilities

• Define and implement test strategies, automation frameworks, and QA best practices for Salesforce projects.
• Collaborate with business analysts, developers, and stakeholders to understand requirements and design effective test coverage.
• Develop, execute, and maintain automated test scripts for Salesforce features (UI, API, integrations, workflows, approvals, security, data, etc.).
• Perform functional, regression, integration, and UAT testing across multiple Salesforce orgs and environments.
• Lead automation efforts using Selenium, TestNG, Provar, ACCELQ, or similar tools.
• Integrate test automation with CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps, Bitbucket, etc.) for continuous testing.
• Utilize SOQL/SOSL queries to validate data, workflows, and backend processes.
• Review and analyze bug reports, system defects, and quality metrics, ensuring timely resolution.
• Troubleshoot automation and system issues, optimizing testing efficiency and reliability.
• Mentor junior QA engineers and provide technical leadership in automation and test design.
• Ensure compliance with audit, security, and data privacy (PII) testing standards.
• Drive continuous improvement of QA practices and proactive defect prevention.

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 6+ years of experience in QA testing, with at least 4+ years in Salesforce QA Automation.
• Strong knowledge of Salesforce features: page layouts, profiles, permissions, security/sharing models, workflows, approvals, and validation rules.
• Hands-on expertise with Selenium WebDriver/IDE, TestNG, and automation frameworks.
• Proficiency with Salesforce test automation tools such as Provar, ACCELQ, Copado, or similar.
• Experience in API testing (REST/SOAP) using Postman, REST Assured, or similar tools.
• Solid understanding of Agile/Scrum methodologies and continuous regression automation.
• Strong knowledge of SOQL/SOSL queries for data validation.
• Experience with Jira/Confluence for test management and defect tracking.
• Excellent analytical, debugging, and problem-solving skills.
• Strong communication and leadership abilities to guide QA teams.

Preferred Qualifications

• Salesforce QA/Testing or Automation certifications.
• Experience in multi-org and multi-country Salesforce implementations.
• Knowledge of DevOps, Git-based version control, and CI/CD pipeline automation.
• Familiarity with cloud testing, mobile Salesforce apps, and Salesforce Lightning testing.
• Contribute to Salesforce development using Apex classes, triggers, Lightning Web Components (LWC), and Visualforce as needed for testing or enhancement purposes.
• Validate and test customizations, configurations, and integrations within Salesforce orgs.
• Hands-on experience in Apex (classes, triggers), Lightning Web Components (LWC), and Visualforce.
• Strong knowledge of Salesforce platform capabilities including custom development, declarative configurations, and security/sharing models.

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.