Subject Matter Expert

2 weeks ago

Chennai, Tamil Nadu, India Amazon Full time ₹ 5,00,000 - ₹ 10,00,000 per year
Role & Responsibility

1. He/She should be able to come up with creative ways to reduce ambiguity by identifying training needs, work instruction simplification etc.

2. He/she needs to continuously adapt to and learn the new features of various tools and systems and improve on his/her acumen to identify and report the errors. He/she has to follow SOP to catch errors in the content.

3. He/She should be able to provide floor support to DA's on clarifying their queries during execution

4. The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA. The associate will be measured on his/her compliance to these metrics, SLA requirements, QA guidelines, team goals, personal goals and ability to ideate and drive process improvements for closure.

5. The employee will be an individual contributor for this role.

6. In addition the associate must be able to pay close attention to minute details, have good communication skills, and a professional demeanor.

7. He/She should be able to do RCA for all the duplicate and invalid clarifications – reduce ambiguity in work instructions by identifying training needs.

Basic Qualifications:
- A graduate in any field of study. Quantitative fields such as engineering is preferred, with relevant experience in Software testing, 2 to 3 years of industry experience.
- Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes.
- Good at problem solving, data analysis and troubleshooting issues related to content quality.
- Good interpersonal skills to manage ongoing relationships with software team and inter-operations teams.
- Goal-driven and target-oriented while being able to step back and look at the bigger picture.

Preferred Qualifications:
- Good written and verbal communication skills in English
- Self starter, good team player.
- Strong attention to detail and deep dive and identify root causes of issues.
- Ability to drive new mechanisms within internal teams.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Subject Matter Expert

    13 hours ago

    Chennai, Tamil Nadu, India beBeeMathematics Full time ₹ 30,00,000 - ₹ 40,00,000

    Job Overview:We are seeking a qualified Mathematics professional to develop course content and author questions for a textbook.Maintain strong knowledge, understanding, and expertise in Mathematics, including the ability to solve problems from textbooks and other homework applications with varying complexity levels.The selected candidate will provide...

  • Subject Matter Expertise Specialist

    24 hours ago

    Chennai, Tamil Nadu, India beBeeManagement Full time ₹ 9,00,000 - ₹ 12,00,000

    Subject Management Job OpportunityThe role of a Subject Manager is crucial in the development and management of high-quality content. This position requires an individual who can effectively oversee the creation and implementation of subject-specific materials.Job Responsibilities:Developing and maintaining a comprehensive understanding of the subject...

  • Subject Matter Expert

    2 days ago

    Chennai, Tamil Nadu, India Opendoor Full time

    What You ll Need Good leadership organization decision-making Excellent interpersonal and communication skills Manages multiple tasks priorities effectively Experience in quality management calibration and reporting Proficient in Google Workspace and Microsoft Office Ability to adapt to a fast-paced ever changing work environment Ability to understand...

  • Subject Matter Expert, MMPT

    3 weeks ago

    Chennai, Tamil Nadu, India Amazon Full time

    Subject Matter Expert at Amazon work on manual testing for the applications and product at the user level. They will perform audit on the work done by the Device Associates. SMEs also triage the bugs created by the DA team.Key job responsibilitiesPerform test case execution and report bugs accuratelyProvides floor support to DAs on clarifying their queries...

  • Senior Subject Matter Specialist

    2 days ago

    Chennai, Tamil Nadu, India beBeeSpecialist Full time ₹ 17,00,000 - ₹ 26,00,000

    Job OverviewThis role offers an exceptional opportunity to leverage expertise in industry-specific domains. As a seasoned subject matter specialist, you will collaborate with project teams to provide valuable insights and solutions that meet client needs.Key Responsibilities:Deliver expert advice on domain-specific mattersPrioritize tasks based on project...

  • Subject Matter Expert: Time

    1 day ago

    Chennai, Tamil Nadu, India beBeeHiring Full time ₹ 25,00,000 - ₹ 30,00,000

    Join a dynamic team as an Oracle HCM Time & Absence Subject Matter Expert.The ideal candidate will have hands-on experience in configuring and implementing Oracle HCM Time & Absence modules, with a strong understanding of business processes and labor laws.Key responsibilities include leading the implementation and configuration of the system, collaborating...

  • Coding Subject Matter Expert Consultant

    2 weeks ago

    Chennai, Tamil Nadu, India Acurus Solutions Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description – Coding Subject Matter Expert Consultant1. Coding Quality Assurance & AuditPerform regular and random coding quality audits on work completed by frontline coders.Identify errors, trends, and root causes, and provide actionable feedback to coders.Develop audit tools, checklists, and reporting dashboards to track performance.Ensure...

  • Job-Subject Matter Expert Mathematics-reputed publishing company-Chennai, Tamil Nadu, INDIA-upto 4 LPA-Chitra

    1 day ago

    Chennai, Tamil Nadu, India Seven Consultancy Full time

    JOB DETAILS One of our clients, a reputed publishing company based in Chennai, is looking out for a Subject Matter Expert - Mathematics. The expert should be able to develop course content and author questions for the Mathematics textbook developed by our client for TN board students. Roles & Responsibilities:01] Strong knowledge, understanding and...

  • Subject Matter Expert

    4 weeks ago

    Chennai, Tamil Nadu, India NCR Vyoix Full time

    Job DescriptionKey DeliverablesProvide expert-level technical assistance to resolve complex IT issues and escalations.Mentor and train support team members; create training content and documentation.Manage and maintain up-to-date knowledge base, SOPs, and technical guides.Analyze ticket data to identify trends and drive process improvements.Role...

  • Urgent Search Chinese Subject Matter Expert

    3 weeks ago

    Chennai, Tamil Nadu, India Flex Full time

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design build and deliver innovative products that improve the world A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful inclusive and collaborative environment If you are excited about a role but don t meet every...