Subject Matter Expert

What You ll Need Good leadership organization decision-making Excellent interpersonal and communication skills Manages multiple tasks priorities effectively Experience in quality management calibration and reporting Proficient in Google Workspace and Microsoft Office Ability to adapt to a fast-paced ever changing work environment Ability to understand processes end-to-end and identify opportunities to improve team process efficiency Proactive detail-oriented results-driven mindset Ability to develop and adjust strategies in order to meet deadlines About the Role We are seeking a proactive and results-driven Subject Matter Expert who has deep domain expertise in e g home inspection pricing strategy customer operations driving quality accuracy and excellence You ll collaborate with teams across locations verticals and training-ensuring our practices reflect the highest standards and serve both customers and stakeholders effectively What You ll Do Serve as Opendoor s go-to expert for Market Ops Develop review and validate technical documents policies training materials and SOPs Partner with cross-functional teams to ensure domain integrity and alignment Lead or support training sessions workshops and internal enablement programs Audit real-world operations e g home assessments and coach teams Identify process gaps propose enhancements and drive implementation Monitor regulatory or market changes and adjust Opendoor s practices accordingly Contribute to knowledge-sharing Bonus points if you have Quality and accuracy of deliverables Process improvement contributions LI-Onsite LI-RJ1 About Opendoor Founded in 2014 Opendoor s mission is to power life s progress one move at a time We believe the traditional real estate process is broken and our goal is simple build a digital end-to-end customer experience that makes buying and selling a home simple and certain To learn how we are reinventing the Real Estate industry check out Hear about our culture directly from team members by visiting Discover what we are building for our customers by reading our Opendoor Values Openness We believe that being open about who we are and what we do allows us to be better Individuals seeking employment at Opendoor are considered without regard to race color religion national origin age sex marital status ancestry physical or mental disability veteran status sexual orientation gender identity or other protected status under all applicable laws regulations and ordinances We collect use and disclose applicant personal information as described in our personnel privacy policies To learn more you can find the policy details for and for We re committed to Diversity Equity Inclusion and Belonging Opendoor is dedicated to creating an inclusive and collaborative culture We value the diverse strengths perspectives and backgrounds of all our employees and believe in empowering our teams to do their best work through teamwork and building a sense of belonging and trust Our four employee-led Opendoor Employee Resource Groups amplify diverse voices and promote collaboration and inclusion Our focus is on attracting and retaining exceptional talent and we believe in empowering our employees to continuously innovate and strive for 1 improvement every day You can find more information on our We are committed to assisting members of the military community in utilizing their skills at Opendoor U S candidates are able to review your military job classification at and apply for positions that align with your expertise At Opendoor we are committed to providing reasonable accommodations throughout our recruitment processes for candidates with disabilities pregnancy religious beliefs or other reasons protected by applicable laws If you require assistance or a reasonable accommodation please contact us at TAops-accomodations opendoor com