Front Desk Executive-Navi Mumbai
1 day ago
Job Description:
We have an opening for the position of Front Desk Executive for a Reputed Company at the Navi Mumbai (Kharghar) location.
Job profile:
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
- Receive, direct and relay telephone messages and fax messages.
- Route calls to specific people.
- Call persons waiting for visitor and book them a room to meet in.
- Pick up and deliver the mail.
- Arrange appointments.
- Issue parking passes.
- Prepare travel vouchers.
- Take and relay messages.
- Update appointment calendars.
- Schedule follow-up appointments.
- Directs visitors by maintaining employee and department directories; giving instructions.
- Maintains security by following procedures; monitoring logbook; issuing visitor badges.
- Maintains safe and clean reception area by complying with procedures, rules, and regulations.
- Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
- Maintain the general filing system and file all correspondence.
- Assist in the planning and preparation of meetings, conferences and conference telephone calls.
- Maintain an adequate inventory of office supplies.
- Respond to public inquiries.
- Provide word-processing and secretarial support.
- Monitor the use of supplies and equipment.
- Coordinate the repair and maintenance of office equipment.
- Assist the Executive Director and other staff as requested.
- Deliver excellent customer service, at all times.
- Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
- Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment.
- Provide reports, as required, for housekeepers and management.
- Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services.
- Maintain personal knowledge by completing in-house training and workbooks.
- Carry out instructions given by the management team and head office.
Skills/Qualifications:
- Having good telephonic talking style
- Having good Verbal Communication,
- Having good knowledge on Microsoft Office,
- Will be a good Listener.
- Having good Professionalism,
- Having Customer Focus,
- Can Handles Pressure
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