Store Sales Executive/ Senior Store Sales Executive

1 week ago

Delhi Gurugram NCR Noida, India Wooden Street Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Role & responsibilities

  • Greet and assist customers as they enter the WoodenStreet store, creating a welcoming atmosphere.
  • Provide excellent customer service by understanding customer needs and providing product recommendations tailored to their preferences and home decor styles.
  • Maintain an in-depth knowledge of WoodenStreet's furniture products, materials, and design options to answer customer questions and make informed recommendations.
  • Achieve and exceed sales targets by effectively upselling and cross-selling WoodenStreet furniture and home decor items.
  • Handle transactions at the point of sale, including processing payments, issuing receipts, and managing returns or exchanges as per company policy.
  • Maintain the visual appearance of the store by organizing shelves, restocking furniture pieces, and arranging attractive displays that highlight product features.
  • Assist in the implementation of store promotions and marketing campaigns.
  • Conduct inventory checks and report discrepancies to the store manager
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Keep track of sales and customer interactions using the store's sales management software. Participate in training programs to stay updated on new products and sales techniques.
  • Ensure store cleanliness and safety protocols are followed at all times.
  • Collaborate with team members to achieve overall store goals and enhance customer satisfaction.

Preferred candidate profile

  • Excellent communication and interpersonal skills
  • Strong customer service orientation, with a passion for helping customers find the perfect furniture for their homes
  • Ability to work in a fast-paced retail environment
  • Sales-driven with a passion for achieving targets
  • Positive attitude and a team player

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