Senior Infrastructure Operations Engineer

Job Title
Senior Infrastructure Operations Engineer (Hybrid)

Job Description
For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best in class educational experience and make Kaplan a great place to work.

Our offices in India opened in Bengaluru in 2018. Since then, our team has fueled growth and innovation across the organization, impacting students worldwide. We are eager to grow and expand with skilled professionals like you who use their talent to build solutions, enable effective learning, and improve students' lives.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

The Senior Infrastructure Operations Engineer is a key technical role responsible for the design, implementation, and maintenance of our core infrastructure. This includes managing a hybrid environment spanning on-premises data centers and cloud platforms. This role will be critical in supporting a major data center migration project while ensuring the reliability and performance of our existing infrastructure.

Key Responsibilities

• Provide expert-level support for our VMware virtualized environment, including ESXi, vCenter, and virtual machine management.
• Administer and maintain our NetApp storage infrastructure, focusing on both legacy 7-mode systems and modern AFF platforms.
• Manage the operational aspects of our Zadara storage solution, ensuring high availability and performance.
• Install, configure, and troubleshoot issues on Windows Server and various Linux distributions.
• Utilize monitoring and analysis tools to proactively identify and resolve performance and stability issues.
• Support and maintain core infrastructure services.
• Develop and maintain automation scripts (e.g., PowerShell, Bash) to streamline operational tasks.
• Hybrid Schedule: 3 days remote / 2 days in office
• 30-day notification period preferred

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• A minimum of 7+ years of experience in an infrastructure or systems engineering role, with a strong focus on virtualization, storage, and operating systems.
• Technical Skills:
• VMware: Deep proficiency with the entire VMware suite, including vSphere, ESXi, and vCenter for virtual machine management, configuration, and troubleshooting.
• Storage: Hands-on experience with NetApp (specifically ONTAP, AFF, and 7-mode) and a quick learning ability for new technologies like Zadara. Strong foundational knowledge of data migration methodologies.
• Operating Systems: Expertise in both Windows Server and various Linux distributions (e.g., Red Hat, Ubuntu) for administration, configuration, and advanced OS-level troubleshooting.
• Scripting: Proficiency in automation and scripting languages like PowerShell or Bash to streamline daily operations and migration tasks.
• VMware: VMware Certified Professional (VCP-DCV) is highly recommended. It validates a candidate's ability to install, configure, and manage a VMware vSphere environment.
• Storage: A NetApp Certified Data Administrator (NCDA) certification would be a significant advantage, proving proficiency in NetApp's ONTAP operating system.

Preferred Qualifications

• Zadara Administration

Beyond Base Salary, Our Comprehensive Total Rewards Package Includes
Hybrid work model
provides a flexible work/life balance

Voluntary Provident Fund
is an additional voluntary contribution scheme associated with the statutory Employee Provident Fund (EPF)

Our Gift of Knowledge Program
provides tuition assistance and substantial discounts for our employees and close family members

Comprehensive health benefits
new hire eligibility starts on day 1 of employment

Generous Paid Time Off
includes National holidays(10), Earned leaves(15), sick leave(12), plus one (1) volunteer day to participate and give back to our local communities

Gratuity
is applicable upon completion of 5 years as per the Gratuity Act

We are committed to providing a supportive and rewarding work environment where every employee can thrive. You can learn more about our full benefits package and total rewards philosophy here.

At Kaplan, we believe in attracting, rewarding, and retaining exceptional talent. Our compensation philosophy is designed to be competitive within the market, reflecting the value we place on the skills, experience, and contributions of our employees, while taking into account labor market trends and total rewards. The specific compensation offered will be determined by a variety of factors, including but not limited to the candidate's qualifications, relevant experience, education, skills, and market data.

Location
Bangalore, KA, India

Additional Locations
Employee Type
Employee

Job Functional Area
Development

Business Unit
00091 Kaplan Higher ED

Diversity & Inclusion Statement
Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here.

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.

Kaplan is a drug-free workplace and complies with applicable laws.