Internal Communications Lead

1 week ago

Pune, Maharashtra, India Gallagher Service Center (GSC) Full time ₹ 5,00,000 - ₹ 12,00,000 per year

I. Position Summary

As an internal communications manager, youll be responsible for creating and implementing communication strategies that help employees understand the organisations mission and objectives. Youll use a variety of internal channels, including email, MS Teams, intranet, and office screens to plan and deliver internal communications that resonate with employees and create a culture of engagement. You will manage the assigned comms, be proactive, look for opportunities of improvement and ensure all the deliverables are met within the stipulated time.

I. Primary Responsibilities

Manage the companys internal communications channels: you'll be responsible for managing multiple communication channels, including email, social media, MS Teams channels, office screens, and intranet. You'll need to ensure that messages are consistent, engaging, and targeted to the right audience.

Produce communications materials: To keep employees engaged and informed, you'll need to create engaging content that resonates with your audience. This can include videos, infographics, articles, and banners, PowerPoint presentations and other forms of multimedia.

Support leadership and company meetings: Organize and facilitate employee engagement activities, townhalls, employee engagement activities, company meetings, workshops and surveys.

Collaborating with Cross-Functional Teams: Internal communications managers collaborate with cross-functional teams, understand their communication needs and develop strategies to meet them. This may involve coordinating with other departments to ensure that messages are consistent and aligned with the organization's overall communication strategy.

Stay up-to-date on communications technology: Keep up with the latest tools, technology and digital platforms to provide the best methods for effective internal communication.

Measure success: Establish key performance indicators (KPIs) and benchmarks, set goals, and measure the success of internal communications initiatives.

I. Requirement and Skills

  • Experience:7+ years in internal communication.
  • Experience with project management tools such as Poppulo, Microsoft Office and Teams.
  • MBA or equivalent in Communication, Digital Marketing, or a related field preferred

I. Skills and Competencies

  • Communications: Effective communication skills to develop relationships with internal colleagues and external partners.
  • Project Management: Ability to plan and organize work and self to achieve objectives and targets; accountable for delivering outcomes; strives to meet and exceed expectations.
  • Agile: Has a flexible approach to change; can work effectively in various situations;

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