
Collections Officer
5 days ago
Company Description
SEWA Grih Rin Limited, operating under the brand name 'Sitara', is an affordable housing finance company based in New Delhi, India. The company specializes in providing housing finance solutions to underserved communities. As a growing organization, Sitara is committed to making home ownership accessible and affordable for all sections of society.
Role Description
This is a full-time, on-site role for a Collections Officer located in Bareilly. The Collections Officer will be responsible for managing and overseeing the debt collection process. Day-to-day tasks include contacting customers to collect overdue payments, negotiating payment plans, maintaining and updating customer records, and providing superior customer service to address any concerns. The role also involves analyzing financial information to assess the ability of customers to repay debts.
Qualifications
- Proficiency in Debt Collection and Finance
- Strong Analytical Skills
- Excellent Customer Service and Communication skills
- Attention to detail and organizational skills
- Ability to work independently and as part of a team
- Understanding of financial regulations and compliance
- Prior experience in the finance or housing finance sector is a plus
- Bachelor's degree in Finance, Business Administration, or a related field
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