Admissions & Enrolments Manager, University of New South Wales, Bengaluru, India

Sub-Department

Business

Job posted on

Dec 15, 2025

Employee Type

Permanent

Experience range (Years)

3 years - 8 years

Functional Area

Master Team Name

Position Description

Position Title: Admissions & Enrolments Manager

Reports To: Chief Business Officer

Employment Type: Full-time

Position Summary

The Admissions & Enrolments Manager is responsible for leading the University's admissions and enrolment functions, ensuring efficient, accurate, and compliant processes across the student lifecycle. The role oversees application assessment, admissions decision-making, offer generation, enrolment management, and associated compliance obligations. This role ensures a high-quality student experience by streamlining processes, providing strong leadership to admissions staff, and maintaining close working relationships with academic units, international offices, and external partners

Accountabilities

• Oversee end-to-end admissions processes for domestic and international students.
• Ensure timely assessment of applications, issuing of offers, and processing of acceptances.
• Manage entry requirement assessments, including academic equivalency, English proficiency, and eligibility checks.
• Ensure alignment with University policies, academic standards, and sector regulations.
• Lead the enrolment and re-enrolment processes each teaching period.
• Monitor student enrolment patterns, load forecasts, deferrals, and withdrawals.
• Coordinate enrolment reporting for internal stakeholders and regulatory bodies.

• Ensure accurate data entry and record-keeping in student management systems (SMS/CRM/ERP).

• Ensure compliance with:

o University admissions policies o government reporting obligations

o international student visa regulations (if applicable)

o enrolment and load reporting requirements (e.g., HEIMS, TEQSA for Australia)

o data privacy, quality assurance, and audit frameworks

Maintain high standards of data integrity and documentation.

• Provide high-quality service to prospective students, applicants, parents, and partners
• Work closely with academic faculties, marketing, recruitment, international offices, student services, and IT.
• Support recruitment events, open days, webinars, and onboarding activities.
• Resolve complex admissions and enrolment queries and escalations.
• Oversee use and optimisation of student systems (SMS, CRM, workflow tools).
• Identify and implement process improvements to enhance efficiency and the student journey.
• Develop and maintain policy, procedural guides, and quality assurance documentation.
• Lead digital transformation initiatives to modernise admissions and enrolment workflows.
• Prepare regular reports on applications, offers, acceptances, and enrolment outcomes.
• Analyse trends to support planning, forecasting, and recruitment strategies.
• Identify risks and opportunities in the admissions pipeline and enrolment cycle.
• Provide insights to senior leadership, marketing, recruitment, and academic teams.
• Lead and mentor the Admissions & Enrolments team (officers, coordinators, assessors).
• Manage staffing levels, training, workload allocation, and professional development.
• Foster a culture of service excellence, accuracy, and continuous improvement.
• Promote cross-functional collaboration and strong communication.

Skill & Experience

• Bachelor's degree in Education, Business, Management, or related field (required).
• Postgraduate qualification in Higher Education Administration or Business (advantageous).
• 5+ years' experience in admissions, enrolments, student administration, or related University roles.
• Experience supervising staff and managing high-volume operations.
• Experience with international student admissions (if applicable).
• Experience with University student systems (e.g., PeopleSoft, Callista, Banner, SITS).
• Strong knowledge of University admissions, entry criteria, academic requirements, and enrolment processes.
• Understanding of compliance frameworks, government reporting, and quality standards.
• Excellent organisational skills and the ability to manage peak workload periods.
• Strong communication and stakeholder-engagement capability.
• High attention to detail and commitment to data accuracy.
• Ability to manage and motivate teams in a complex environment.
• Proficiency in student management and CRM systems.

Key relationships

• Chief Business Officer – for strategic direction, performance oversight and reporting.
• Academic Staff – for advice and consultation.
• Professional Staff – including student services, admissions, and learning support for student experience and academic administration.
• Industry and External Partners – for collaborative projects, guest lectures, and student engagement.
• Regulatory Bodies – including UGC and accreditation agencies for compliance and quality assurance.

For any queries related to your application, email