Accounts Receivable

4 days ago


India Zensar Technologies Full time ₹ 6,00,000 - ₹ 8,00,000 per year
Description

Job Responsibilities & Requirements:

  • The candidate must possess excellent communication skills.
  • Responsible for making outbound calls to delinquent accounts and make payment arrangements.
  • Handle inbound calls from customers regarding account status.
  • Send and receive emails to/from customers related to account status.
  • Must have US/UK collections background and good knowledge on accounts receivable process.
  • Escalate issues to the appropriate levels and collaborate with relevant departments to improve collection activities and customer satisfaction.
  • Basic knowledge of MS Excel is required, along with experience in a voice process role.
  • Must be comfortable working in night shifts (US shift).
  • Should be willing to work from the office, no WFH or Hybrid. 


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