Salesforce Release Analyst

1 week ago

Pune, Maharashtra, India Johnson Controls Full time

What you will do:

As Salesforce Release Analyst you will plan, coordinate, and execute Salesforce releases across multiple instances. Working with the Release Manager, this role will play a key part in ensuring smooth deployments, maintaining sandbox environments, and supporting DevOPs processes using Azure Pipelines. This is an excellent opportunity for someone looking to grow their Salesforce Release management expertise in a collaborative, fast-paced environment.

How you will do it:

  • Assist in planning and executing Salesforce releases, including deployment preparation, validation, and post-release support.
  • Maintain and update Azure DevOps Pipelines used for Salesforce deployments, ensuring reliability and alignment with release schedules.
  • Monitor pipeline performance and troubleshoot deployment failures or environment inconsistencies.
  • Track release progress, proactively identifying and mitigating risks and issues.
  • Support the creation, refresh, and maintenance of Full Copy and Developer Sandboxes.
  • Track and document release activities, issues, and resolutions to ensure transparency and continuous improvement.
  • Collaborate with development and operations teams globally to coordinate deployment timelines and resolve issues.
  • Ensure compliance with change management governance and best practice.
  • Participate in release retrospectives and contribute to process improvements and automation initiatives.
  • Work with internal Change Management Board for request approvals and implementation scheduling.

What we are looking for:

  • 3+ years of experience working with Salesforce in a technical or release support role preferably in a multi org environment.
  • Ideal candidate would hold multiple Salesforce Certification with Platform Developer II as minimum
  • Understanding of Salesforce release cycles, change management, and deployment best practices.
  • Experience maintaining or supporting Azure DevOps Pipelines or similar CI/CD tools for Salesforce metadata and code deployments essential.
  • Experienced in Salesforce metadata, deployment tools (e.g., SFDX, Change Sets), and sandbox management. Proficiency with project tracking tools e.g. Jira, or similar.
  • Strong understanding of the Salesforce platform, architecture, and release lifecycle. Experience with Apex, LWC, integrations, data manipulation, and security models. Exposure to Heroku, MuleSoft, or Salesforce integrations is an advantage.
  • Attention to detail and ability to manage multiple tasks simultaneously in a busy agile environment.
  • Great communication skills and the ability to collaborate with teams across the globe.
  • Working hours and flexibility – set hours with occasional flexibility for urgent issues or peak times. We support work-life balance and respect personal time
  • Fluent English a must

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