Director - Product Design & Experience

1 week ago

Bengaluru, Karnataka, India GoKwik Full time ₹ 15,00,000 - ₹ 60,00,000 per year

About GoKwik

GoKwik is the growth operating system for D2C and eCommerce brands, powering everything from checkout optimization and RTO reduction to payments, retention, and post-purchase engagement. We serve 15,000+ merchants globally, enable $2B+ in GMV annually, and are backed by top investors with a $13M growth round in June 2025.

We're reimagining the commerce stack for the decade ahead – faster, simpler, and built for merchants.

Why This Role Matters

We're hiring a Director – Product Design & Experience to define how GoKwik feels and performs across every touchpoint – product, merchant, and consumer. You'll connect our suite – KwikCheckout, KwikEngage, KwikPass, KwikReturns, and KwikShip, into one cohesive ecosystem that delivers clarity, trust, and speed.

This isn't about aesthetics; it's about outcomes – using design as a force multiplier for adoption, retention, and growth.

What You'll Own

  • Redefine how eCommerce feels.
    Architect the experience backbone for every GoKwik product.
  • Build the experience system.
    Design frameworks, tools, and rituals that make world-class UX scale like code.
  • Turn friction into flow.
    Simplify complex merchant and consumer journeys into intuitive, self-serve experiences that drive conversion.
  • Lead by example.
    Mentor, provoke, and elevate a multi-disciplinary team that moves fast, builds bold, and sweats the details.
  • Drive experience as a business lever.
    Partner with Product, Tech, and Revenue to translate design quality into adoption, retention, and growth.
  • Make design measurable.
    Ground every decision in data, research, and real-world merchant impact.
  • Set the standard.
    Benchmark against global SaaS leaders and continuously raise the experience bar.

Who You Are

  • 8- 12 years in product or UX design and 2+ years leading or scaling design teams in SaaS, fintech, or enterprise tech.
  • A systems thinker who can toggle between design vision and execution without losing speed.
  • Obsessed with craft, clarity, and velocity, you iterate toward impact, not perfection.
  • Fluent in data and empathy, you balance storytelling with measurable outcomes.
  • A cross-functional influencer, you lead through alignment, not escalation.
  • Known for building bias-for-action teams that care deeply and execute relentlessly.

Why GoKwik

This is your opportunity to define the future of commerce design for one of India's fastest-growing tech companies. At GoKwik, you'll have the autonomy to shape product experiences that touch millions of users across global markets. You'll work alongside passionate teams that move fast, challenge norms, and design with purpose—transforming how merchants and consumers experience eCommerce.

  • Director - Product Design (AI Experience)

    7 days ago

    Bengaluru, Karnataka, India Freshworks Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...

  • Director - Product Design (AI Experience)

    5 days ago

    Bengaluru, Karnataka, India Freshworks Full time ₹ 20,00,000 - ₹ 50,00,000 per year

    Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become...

  • Director Of Product Design

    2 days ago

    Bengaluru, Karnataka, India TalentOye Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Director of Product Design About usSaaS startupWhat You'll Drive at companyLead Design Strategy & User ExperienceDefine and own company's end-to-end UX vision, focusing on enhancing customer service.Champion a user-centered approach to simplify support workflows.Integrate design thinking into company's product strategy, influencing the roadmap and...

  • Director of Product Management

    1 week ago

    Bengaluru, Karnataka, India JFrog Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    At JFrog, we're reinventing DevOps to help the world's greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you're willing to do more, your career can take off. And since software plays a central role in everyone's lives, you'll be...

  • Director of Product Design

    7 days ago

    Bengaluru, Karnataka, India Ethos Life Full time ₹ 20,00,000 - ₹ 40,00,000 per year

    About EthosEthos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. We leverage deep technology and data science to streamline the life insurance process, making it more accessible and...

  • Director of Product Design

    4 days ago

    Bengaluru, Karnataka, India Ethos Life Full time ₹ 20,00,000 - ₹ 40,00,000 per year

    About EthosEthos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones.We leverage deep technology and data science to streamline the life insurance process, making it more accessible and...

  • Director of User Experience

    1 week ago

    Bengaluru, Karnataka, India Automation Anywhere Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About UsAutomation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with...

  • Custom Circuit Designer

    5 days ago

    Bengaluru, Karnataka, India Ambient Scientific Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Responsibilities:* Design and optimization of SRAMs, ROMs, CAMs, sense amps, bitcells, decoders Development of analog/mixed-signal IPs op-amps, comparators, LDOs, DAC/ADC Schematic design, simulation , layout collaboration, and sign-offProvident fundHealth insuranceFood allowance

  • Design director

    2 days ago

    Bengaluru, Karnataka, India Zigsaw Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Hello all We are hiring for Design director for Bangalore location You can also share your resumes and portfolio at Work from office 10+ years experience 5+ years experience in leading design teams Masters in design / related disciplines Salary negotiable Job Description: 10+ years experience 5+ years experience in leading design teams Masters in...

  • Director of User Experience

    2 weeks ago

    Bengaluru, Karnataka, India Automation Anywhere Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About UsAutomation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with...