CTI Engineer

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

What success looks like in this role:Automate routine maintenance and monitoring tasks for the Global Contact Center ACD.Develop and implement automation scripts and tools to manage and monitor Telecom infrastructure/Instances.Create and deploy automation workflows to manage audio/Video conferencing systems, including proactive health checks and...

ZeroFox seeks a motivated and detail-oriented Security Operations Center (SOC) Engineer to join our cybersecurity team. As the first team member dedicated exclusively to SOC operations, you will help establish our monitoring, triage, and threat intelligence workflows. In this role, you will serve as the first line of defense against cyber threats, while also...

ZeroFox seeks a motivated and detail-oriented Security Operations Center (SOC) Engineer to join our cybersecurity team. As the first team member dedicated exclusively to SOC operations, you will help establish our monitoring, triage, and threat intelligence workflows. In this role, you will serve as the first line of defense against cyber threats, while also...

WHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal We believe that work and the workplace should be joyful and always buzzing with energyCloudSEK,one of India's most trusted Cyber security product companies, is on a mission to build the world's fastest and most reliable AI technology that...

About the role : As a Senior Salesforce Engineer Service Cloud (Customer Support), you will play a critical role in designing, developing, and maintaining scalable Salesforce solutions that empower our customer support and contact center operations. Youll collaborate with cross-functional teams to deliver innovative solutions, integrate advanced...

Description : Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We...

WHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology...

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal...

Role PurposeThe Senior Engineer - Product Support will participate in all aspects of our L2 level Support activities. Working with the Regions/L1 engineers If required need to work with PH based on all time zones. Support activities like break fix, New requirements from customers, Any patch and new installations/upgrades.Need to have good collaborations with...