CTI Engineer

What success looks like in this role:Automate routine maintenance and monitoring tasks for the Global Contact Center ACD.Develop and implement automation scripts and tools to manage and monitor Telecom infrastructure/Instances.Create and deploy automation workflows to manage audio/Video conferencing systems, including proactive health checks and...

About the role : As a Senior Salesforce Engineer Service Cloud (Customer Support), you will play a critical role in designing, developing, and maintaining scalable Salesforce solutions that empower our customer support and contact center operations. Youll collaborate with cross-functional teams to deliver innovative solutions, integrate advanced...

Job Description :Who You Are :- Strong sense of ownership, accountability, and business acumen.- Passion for your team's vision/mission & the entrepreneurial drive to make things happen.- Mentor the team in growing and reaching their full potential.- Passion for designing modular systems using reusable components, SDKs, and robust APIs.- Collaborate,...

Who You Are :- Strong sense of ownership, accountability, and business acumen- Passion for your team's vision/mission & the entrepreneurial drive to make things happen- Mentor the team in growing and reaching their full potential- Passion for designing modular systems using reusable components, SDKs, and robust APIs- Collaborate, socialize, and drive...

As a Senior Software Engineer, you will be responsible for developing, testing, and maintaining software applications. You will work closely with other members of the software development team to ensure that software applications are functional, reliable, and meet user requirements.Key Responsibilities and DutiesDeveloping, testing, and maintaining software...

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal...

Role PurposeThe Senior Engineer - Product Support will participate in all aspects of our L2 level Support activities. Working with the Regions/L1 engineers If required need to work with PH based on all time zones. Support activities like break fix, New requirements from customers, Any patch and new installations/upgrades.Need to have good collaborations with...

About the job :Teamwork makes the stream work.Roku is changing how the world watches TVRoku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world.Roku pioneered streaming to the TV.Our mission is to be the TV streaming platform that connects the entire TV ecosystem.We connect...

Experience : 3-5 YearsJob Description :- Analyze and understand requirements, and provide technical solutions.- Analyze requirements and develop technical solutions aligning to Salesforce best practices.- Conduct solution reviews of team members.- Contribute to Practice level tools and asset creation activities.- Involve in ideation activities to build tools...

We are seeking a Senior/ Staff/ Principal Software Engineer with expertise in designing and coding scalable, high-performance distributed systems using Java and cloud technologies. The ideal candidate will have experience working in Contact Center, Call Center, IVR, Call Routing, Dialer Systems, or VoIP technologies and will contribute to building...