Retail Store Manager
7 days ago
Store Supervisor (Retail) – Job Description
Job Title : Retail – Store Supervisor
Department : Operations
Job Type : Full Time
Location : Sector 57, Gurgaon
Duties & Responsibilities:
• Provide exceptional customer service by addressing inquiries and ensuring a positive experience.
• Interact with customers to understand their needs and preferences, offering services recommendations and assistance.
• Supervise and lead a team of store employees, ensuring they deliver high-quality service.
• Schedule and coordinate with staff delegate tasks and monitor performance to optimize team efficiency.
• Address and resolve customer and employee concerns promptly, fostering a positive and collaborative atmosphere within the store.
• Generate regular reports on key performance indicators, such as sales trends, customer feedback, and inventory levels, to support decision-making.
• Foster clear communication channels within the team and with higher management to ensure a cohesive and informed work environment.
• Make invoices and bills.
Requirements and skills
• Experience in Retail 1 year to 2 years
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills
• Graduate
• Basis MS office
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