Retail Store Manager

5 days ago

Hong Kong Bazaar Gurgaon DelhiNCR, India Detailing Bull Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Store Supervisor (Retail) – Job Description

Job Title : Retail – Store Supervisor

Department : Operations

Job Type : Full Time

Location : Sector 57, Gurgaon

Duties & Responsibilities:


• Provide exceptional customer service by addressing inquiries and ensuring a positive experience.


• Interact with customers to understand their needs and preferences, offering services recommendations and assistance.


• Supervise and lead a team of store employees, ensuring they deliver high-quality service.


• Schedule and coordinate with staff delegate tasks and monitor performance to optimize team efficiency.


• Address and resolve customer and employee concerns promptly, fostering a positive and collaborative atmosphere within the store.


• Generate regular reports on key performance indicators, such as sales trends, customer feedback, and inventory levels, to support decision-making.


• Foster clear communication channels within the team and with higher management to ensure a cohesive and informed work environment.


• Make invoices and bills.

Requirements and skills


• Experience in Retail 1 year to 2 years


• Powerful leading skills and business orientation


• Customer management skills


• Strong organizational skills


• Good communication and interpersonal skills


• Graduate


• Basis MS office

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