Customer Success Manager
2 weeks ago
- 7+ years of experience in
Customer Success / Client Engagement / Service Delivery
, preferably in
Data Centre Operations / Cloud / Hyperscale Infrastructure
. - Strong expertise in
customer lifecycle management, escalations, and crisis handling
in mission-critical environments. - Proven track record of driving
customer retention, loyalty, and advocacy programs
. - Deep understanding of
data centre operations, SLAs, compliance, and RCA frameworks
. - Exceptional interpersonal, communication, and stakeholder management skills, with the ability to influence at the CxO level.
 
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						Customer Success Manager
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