Senior R&S Sales Engineer

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute
we are seeking an experienced telecommunications professional with over 8 years of experience in the industry, specializing in the design, architecture, and deployment of complex R&S. the individual with their proven ability to drive business outcomes across various market segments including ISPs, enterprises, and government sectors will be engaging customers at both technical and executive levels, influencing product roadmaps, and supporting sales strategies in competitive environments.

Responsibilities

• Accountable for the defined business outcomes within assigned territory or accounts
• Assist the account teams in identifying, qualifying and engaging the customers at all levels both at a technical and business level.
• Coordinate and collaborate with various departments such as product management, engineering etc. to influence feature and function roadmaps for Ciena's packet optical portfolio.
• Act as a customer advocate to internal teams and a trusted advisor to the customers
• Assist in assessment of potential product features, providing input on prioritization.
• Be capable of presenting to large audiences on the subject matter.
• Influence and capture customer applications to ensure product fits with Ciena portfolio.
• Understand the evolution of Ciena's product portfolio and articulate these plans to customers at a senior level.
• Strong business development/commercial acumen to partner and support the regional strategy in moving into adjacent areas and evolving our packet optical Networking portfolio engagement.

Must Haves

• Excellent knowledge of Routing & Switching
• Manage customer requests and coordinate activities. Review quotes, RFX's, and forecasts
• Ability to present conceptual technology including but not limited to R&S like control plane based Layer-1, layer-0 networks, transport network automation, data center interconnects and designs.
• Mentor junior members of the team, when required
• Ability to engage different market segments including but not limited to Government enterprise, state boards, Tier 1/2/3 Operators, wholesale operator and enterprise.
• Telecommunication networks, Network management, & SDN (domain controllers) preferably with knowledge of network automation solutions.
• Ability to liaise with Ciena engineering personnel to capture new feature requirements, articulate the key feature requirements and position the Ciena solution to meet those needs.
• Relationship skills and ability to inspire trust and influence others including senior Execs.
• Understanding of competitive sales environment.
• Understanding and commitment to Ciena's Strategic pillars and direction.
• Professionalism in attitude, conduct, and appearance.
• Good understanding of current telecommunication architecture approaches and have the capacity to lead technical discussions across multiple network areas.

Experience

• Technical Degree; B.E./B.Tech
• Expert in architecting complex R&S Networks
• Should have a good understanding of Optical, Long Haul, transport technologies.
• 8 + years telecommunication industry experience
• Must be commercially minded, the candidate will have a hands-on background with sales experience to add to the technical capabilities.
• Demonstrate decision-making and problem-solving skills.
• Excellent presentation, interpersonal and communications skills.
• Excellent written and verbal communication skills (English), both technical and non-technical.

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

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