Claims Process Analyst

2 days ago

Hyderabad, Telangana, India Aggne Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Job Title:
Claims Process Analyst

Location:
Hyderabad

Department:
Claims Operations

Job Summary
We are seeking a detail-oriented and knowledgeable Claims Process Analyst to join our Life Insurance Claims team. The ideal candidate will have experience in reviewing policy and underwriting documents, understanding compliance and legal aspects of claims, and communicating effectively with customers. Familiarity with Lifecom and/or FAST administration systems is highly desirable.

Key Responsibilities

  • Review life insurance policy documents to identify beneficiaries, loans, collateral assignments, and other features that may impact claim payments.
  • Analyze underwriting documentation, particularly for contestable claims, to assess validity and compliance.
  • Utilize Lifecom and/or FAST administration systems for claim review and processing.
  • Apply knowledge of life claim laws and compliance, including divorce rules, community property regulations, and other jurisdictional requirements.
  • Communicate effectively with customers regarding claim status, documentation requirements, and resolution timelines.
  • Collaborate with internal teams to ensure timely and accurate claim adjudication.
  • Maintain documentation and records in accordance with company policies and regulatory standards.

Required Skills & Qualifications

  • Prior experience in life insurance claims processing or analysis.
  • Working knowledge of Lifecom and/or FAST systems.
  • Understanding of legal and compliance aspects of life insurance claims.
  • Strong analytical and documentation review skills.
  • Excellent verbal and written communication abilities.
  • Ability to manage multiple tasks and prioritize effectively.

Preferred Qualifications

  • Experience with contestable claim review.
  • Familiarity with state-specific life insurance regulations.
  • Background in customer service or client-facing roles.

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