Gemologist

Job Title: Gemmologist

Location: Pune (Sadashiv Peth) / Work with Operations Team

Department: Operations & Customer Support

Reports to: Operations Head

About Divinelane

Divinelane is a trusted name in the gemstone industry, with expertise in offering authentic, high-quality gemstones and astrological services. With a strong focus on customer satisfaction and quality, we are looking for a skilled Gemmologist to join our growing team.

Key Responsibilities

• Gemstone Quality Check (QC):
• Conduct thorough examination and testing of gemstones (precious and semi-precious) for authenticity, quality, and grading.
• Identify treatments, enhancements, and inclusions using gemmological tools.
• Maintain QC reports and ensure accurate certification.
• Customer Support & Consultation:
• Assist customers by explaining gemstone characteristics, authenticity, and benefits.
• Resolve queries related to gemstone quality, certification, and maintenance.
• Support sales team with technical gemstone knowledge.
• Operational Support:
• Coordinate with sourcing and inventory team for gemstone procurement and verification.
• Ensure gemstones meet Divinelanes quality standards before dispatch.
• Maintain gemstone records and database for tracking.

Qualifications & Skills

• Graduate/Diploma/Certification in Gemmology (GIA / IGI / equivalent institute preferred).
• 13 years of experience in gemstone testing, grading, or related field.
• Strong knowledge of precious and semi-precious stones, treatments, and certifications.
• Excellent communication skills (Hindi/English/Marathi preferred).
• Customer-centric with ability to simplify technical details for clients.
• Detail-oriented, reliable, and passionate about gemstones.