Ecommerce Reconciliation Specialist

2 weeks ago

Gurugram Mumbai, India ACME SERVICES PRIVATE LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per year
  • End-to-end reconciliation of payments from multiple Indian e-commerce platforms.
  • Understand and manage data exports from seller panels: payment reports, order files, fee summaries, settlement reports, and chargeback details.
  • Build and maintain standardized reconciliation models and dashboards to trackorder-to-payment matching, returns, fee deductions, penalties, etc.
  • Identify and escalate mismatches, delays, or overcharges by platforms (e.g., incorrect commissions, fulfillment charges).
  • Maintain documentation of platform-wise file structures, access mechanisms, and key reporting timelines.
  • Analyze platform-wise fee structures and ensure deductions are in line with contracts or policy terms.
  • Coordinate with internal stakeholders and platforms for dispute resolution or escalations.
  • Support preparation of MIS reports, P&L summaries, margin analysis, and financial audits.
  • Recommend process improvements and automation opportunities to increase reconciliation efficiency.

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