Telesales Representative
6 days ago
Roles and Responsibilities:
Cold Calling and calling active or old potential contacts to encourage the enrolment of students.
Answering calls and resolving queries.
Noting significant details of every discussion, create leads.
Conveying verbal acknowledgments of offers to our Sales group for closing.
Maintaining operations by following policies and methodology and functional changes.
Keeping up quality service by adhering to organization guidelines.
Responding to inquiries concerning admissions in the organization
Posing questions to comprehend client necessities and close sales
Considering the details of each offering and staying side by the side of updates to these contributions.
Requirements:
-Proven experience of minimum 2 years as a tele caller or telesales representative or other customer service role.
-High school diploma; Any graduation will be an added advantage.
-Excellent knowledge of the English language. Should also be comfortable to speak in Hindi, Marathi.
-Good knowledge of computer, can manage basic excel and other telephone systems
-Proven track record of successfully meeting sales quota over the phone.
-Ability to switch communication styles.
Skills:
-Proficient in communication and interpersonal skills
-Research and record-keeping skills
-Verbal communication
-Outstanding negotiation skills to resolve issues and address complaints
-Data entry skills
-Closing skills
-Telephone skills
Job Type: Full-time
Pay: ₹125, ₹240,000.00 per year
Work Location: In person
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